Energy was amazing! Thanks Aliyah your suggestions were amazing. Love the team work and they greet everyone walking in!
Atmosphere: 5
Food: 5
Service: 5
Jamie Reap
Well, I was really looking forward to getting a smoothie, but I didn’t order one because the guy who just arrived at work didn’t wash his hands before getting started. 😩
crystal burgess
Very poor customer service...The employees are working in unworkable conditions...no air extremely hot!!!!
Anika Clark
This location had employees working in horrible work conditions with no AC ON 6/21/2025 AT 9AM WITH 80 DEGREE WEATHER .
Atmosphere: 1
Christopher Croom
Absolutely the worst smoothie king I’ve been in. The ac was broken so the doors was open allowing all the flies in. One girl working diligently to help guest. While her manager plays the back. Line out the door. I order 2 açaí bowls and smoothie. From my pics you can see my total should have been somewhere in the range of $34 when add in tax. From the charge on my Apple Pay you can see I paid more than that. Here is where the bull jive starts! The young lady behind the counter tells me I owe another $5. I say ok and check my Apple Cash to make sure I’m not tripping. I show the cashier my Apple Cash transaction for $36. She say hold on, let me get my manager. Cool. Out comes the worst representation of smoothie king ever. She’s loud, rude and wrong. I politely ask for refund. She goes on to tell me I don’t have enough money on my Apple Cash and calls her district manager. All while line is waiting, bugs are flying. She pretends to process a refund and says she has to go to the back. 10 minutes later Richland county police arrive. Looking for an irate customer. Imagine the look on their faces when there’s no irate customer. Needless to say she finally gives me a recipe which shows a refund to card that isn’t mine. So not o lot is the customer service absolutely the worst. That young lady and employees are probably committing fraud. Yea never again
Atmosphere: 1
Rachel Dabney
Chase and Aaliyah are incredible employees! Very professional and sweet! :) I always order a 20oz Banana Boat smoothie and I am never disappointed!
Atmosphere: 5
Food: 5
Service: 5
E Outside
First of all, I want to personally thank the servers/workers of this Smoothie King. Ceniya and Tavia were 5/5 stars ⭐️ in customer service and so knowledgeable of the items they represent and sell. Both were so respectful and patient, bonus part was that the smoothie and açaí bowls were so delicious. I will be returning and I highly recommend a visit here.
Atmosphere: 5
Food: 5
Service: 5
Deontae Caldwell
Outstanding customer service. Aaliyah has a great personality and she’s always quick with my orders. I really appreciate her customer service.
Christa Johnson
Awesome store! My favorite drink is get well mixed berry sub the almond milk for pineapple add extra multi vitamin D and immune. It has helped me tremendously!! Great job!
MaKayla Long
Apparently it's store policy to only give customers 8oz of the 16oz smoothie bowl. asked the dude behind the counter why it wasnt the size it usually is when my bowl had about 1/3 base and toppings barely to the middle of the container. yet the price went up another dollar and the container hasn't changed...
I spend hundreds of dollars each year with smoothie king and being a customer since smoothie king came to the Columbia area this last visit was enough to make me never visit another establishment again. The employee obviously did not appreciate me bringing my smoothie back in to be made which was the very first time I’ve ever done that. Lastly, I was the only customer in the store when I came back after picking up my order. Two more customers came in after and this specific employee proceeded to make these orders before mine. After sitting and waiting for my new drink for 10 min she asked me what my order was again. Never apologized never spoke to me but to be rude. Just placed my order on the counter and walked away. Extremely poor customer service, this is why I stopped visiting the fashion drive location and only went to the summit parkway location. They are absolutely wonderful and my smoothie always tasted the same. This fashion Dr location needs a serious revamp on employees and cleanup in the store. Poor service with nasty attitude employees. I will definitely not be visiting again. I would think that simply asking for a $10 smoothie to be remade wouldn’t cause 1 employee so much strife.
Arthur Symonette
Raven was extremely polite and Informed me of menu items I wasn’t aware of
Energy was amazing! Thanks Aliyah your suggestions were amazing. Love the team work and they greet everyone walking in!
Atmosphere: 5
Food: 5
Service: 5
Well, I was really looking forward to getting a smoothie, but I didn’t order one because the guy who just arrived at work didn’t wash his hands before getting started. 😩
Very poor customer service...The employees are working in unworkable conditions...no air extremely hot!!!!
This location had employees working in horrible work conditions with no AC ON 6/21/2025 AT 9AM WITH 80 DEGREE WEATHER .
Atmosphere: 1
Absolutely the worst smoothie king I’ve been in. The ac was broken so the doors was open allowing all the flies in. One girl working diligently to help guest. While her manager plays the back. Line out the door. I order 2 açaí bowls and smoothie. From my pics you can see my total should have been somewhere in the range of $34 when add in tax. From the charge on my Apple Pay you can see I paid more than that. Here is where the bull jive starts! The young lady behind the counter tells me I owe another $5. I say ok and check my Apple Cash to make sure I’m not tripping. I show the cashier my Apple Cash transaction for $36. She say hold on, let me get my manager. Cool. Out comes the worst representation of smoothie king ever. She’s loud, rude and wrong. I politely ask for refund. She goes on to tell me I don’t have enough money on my Apple Cash and calls her district manager. All while line is waiting, bugs are flying. She pretends to process a refund and says she has to go to the back. 10 minutes later Richland county police arrive. Looking for an irate customer. Imagine the look on their faces when there’s no irate customer. Needless to say she finally gives me a recipe which shows a refund to card that isn’t mine. So not o lot is the customer service absolutely the worst. That young lady and employees are probably committing fraud. Yea never again
Atmosphere: 1
Chase and Aaliyah are incredible employees! Very professional and sweet! :) I always order a 20oz Banana Boat smoothie and I am never disappointed!
Atmosphere: 5
Food: 5
Service: 5
First of all, I want to personally thank the servers/workers of this Smoothie King. Ceniya and Tavia were 5/5 stars ⭐️ in customer service and so knowledgeable of the items they represent and sell. Both were so respectful and patient, bonus part was that the smoothie and açaí bowls were so delicious. I will be returning and I highly recommend a visit here.
Atmosphere: 5
Food: 5
Service: 5
Outstanding customer service. Aaliyah has a great personality and she’s always quick with my orders. I really appreciate her customer service.
Awesome store! My favorite drink is get well mixed berry sub the almond milk for pineapple add extra multi vitamin D and immune. It has helped me tremendously!! Great job!
Apparently it's store policy to only give customers 8oz of the 16oz smoothie bowl. asked the dude behind the counter why it wasnt the size it usually is when my bowl had about 1/3 base and toppings barely to the middle of the container. yet the price went up another dollar and the container hasn't changed...
Restaurantji Recommends
They were really were fast and friendly
I spend hundreds of dollars each year with smoothie king and being a customer since smoothie king came to the Columbia area this last visit was enough to make me never visit another establishment again. The employee obviously did not appreciate me bringing my smoothie back in to be made which was the very first time I’ve ever done that. Lastly, I was the only customer in the store when I came back after picking up my order. Two more customers came in after and this specific employee proceeded to make these orders before mine. After sitting and waiting for my new drink for 10 min she asked me what my order was again. Never apologized never spoke to me but to be rude. Just placed my order on the counter and walked away. Extremely poor customer service, this is why I stopped visiting the fashion drive location and only went to the summit parkway location. They are absolutely wonderful and my smoothie always tasted the same. This fashion Dr location needs a serious revamp on employees and cleanup in the store. Poor service with nasty attitude employees. I will definitely not be visiting again. I would think that simply asking for a $10 smoothie to be remade wouldn’t cause 1 employee so much strife.
Raven was extremely polite and Informed me of menu items I wasn’t aware of
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: Was very pleased
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB Delight
Parking: New to smoothie king and love it great
Atmosphere: 5
Food: 5
Service: 5
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