Every time I come to the mall I stop by here. The service is quick and the staff is nice. However there needs to be more seating and waiting space
Atmosphere: 4
Food: 5
Service: 5
lexie lettera
This is my favorite Starbucks to go to. I work in the mall and go here almost every morning. Justin is my favorite. Soooo sweet and always makes my drinks perfect. But their whole staff is extremely kind and super quick with orders. 10/10!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Via French Roast, Tomato & Mozzarella Sandwich Lunch, Birthday Cake Pop
kimberly Faas
Every single time I come to this Starbucks, I have a HORRIBLE experience. I hope this store gets the better management it deserves… I am never buying anything from this Starbucks store again.
Atmosphere: 1
Food: 1
Service: 1
carolyn fisher
While Christmas shopping, my friend and I went into Starbucks at Columbiana Mall. It’s usually such a treat, but this time we were really roughed up by the big, grouchy barista (that we had tipped very well!!) Apparently there is no longer a restroom there. We both thought it was a requirement for a restaurant. My friend didn’t see the tiny sign next to the floor, and was shouted at! I asked about it, and he said the restroom had been turned into a storage room. In addition, two medium drinks were 15$, so be warned!! What an experience!!
Atmosphere: 1
Food: 3
Service: 1
angel
Every time I come here they always get my order wrong :(
Atmosphere: 5
R Thomas
Good customer service.
Atmosphere: 4
Food: 4
Service: 4
Valory Ransom
I have loved Starbucks for years because they make the best coffee. But this location will always hold a special place onmy heart because my husband and I got married at this location in November 5th 2021 so I guess,that you can say that coffee is our passion ! Lol. I will forever love Starbucks !
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Blueberry Muffin, Frappuccino, Very Berry Hibiscus
Corey Campbell
I absolutely love this particular location!!! Justin has turned this place around for the good!!! The staff he hired always provides the most professional customer service ever!! They always remember your name and make you feel like you’re at home. If I could give more than 5 stars I would. Highly recommend this place!!!
Rude staff. Walked in, walked out. Won't be back. I can't comment on the food & beverage because I didn't get that far.
Service: 1
JoDammerung II
Everyone is always really friendly here. I come here every day and always have a great experience. Justin always makes sure my drink comes out perfect.
Atmosphere: 5
Food: 5
Service: 5
Hannah Lybrand
Last time I was here this one guy who said he was the supervisor (curly hair) said he couldn't give me back my change but Katie gave me this great experience this week and recommended a lovely drink
Lemon
Overall my favorite Starbucks to go to for coffee, the service is always wonderful and the staff always has something new for me to try if I want something different.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin, Bacon Gouda
LaNae M.
Decided to grab a drink with my daughter while shopping. She's 15 and loves Starbucks! This was by far the worst Starbucks and worst customer service at Starbucks that I've had the displeasure of experiencing. The person (no name tag) taking our order was beyond rude and you could tell they didn't want to be working. I've also never been charged for water before. I could understand if that's all we wanted but we also paid $7+ for a Venti Dragon Drink. I think a cup of water could and should be free with purchase. Adding a picture of the cashier just in case the management at this place cares they have rude cashiers ensuring no one gets tipped and that we will never spend another dollar here.
Every time I come to the mall I stop by here. The service is quick and the staff is nice. However there needs to be more seating and waiting space
Atmosphere: 4
Food: 5
Service: 5
This is my favorite Starbucks to go to. I work in the mall and go here almost every morning. Justin is my favorite. Soooo sweet and always makes my drinks perfect. But their whole staff is extremely kind and super quick with orders. 10/10!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Via French Roast, Tomato & Mozzarella Sandwich Lunch, Birthday Cake Pop
Every single time I come to this Starbucks, I have a HORRIBLE experience. I hope this store gets the better management it deserves… I am never buying anything from this Starbucks store again.
Atmosphere: 1
Food: 1
Service: 1
While Christmas shopping, my friend and I went into Starbucks at Columbiana Mall. It’s usually such a treat, but this time we were really roughed up by the big, grouchy barista (that we had tipped very well!!) Apparently there is no longer a restroom there. We both thought it was a requirement for a restaurant. My friend didn’t see the tiny sign next to the floor, and was shouted at! I asked about it, and he said the restroom had been turned into a storage room. In addition, two medium drinks were 15$, so be warned!! What an experience!!
Atmosphere: 1
Food: 3
Service: 1
Every time I come here they always get my order wrong :(
Atmosphere: 5
Good customer service.
Atmosphere: 4
Food: 4
Service: 4
I have loved Starbucks for years because they make the best coffee. But this location will always hold a special place onmy heart because my husband and I got married at this location in November 5th 2021 so I guess,that you can say that coffee is our passion ! Lol. I will forever love Starbucks !
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Blueberry Muffin, Frappuccino, Very Berry Hibiscus
I absolutely love this particular location!!! Justin has turned this place around for the good!!! The staff he hired always provides the most professional customer service ever!! They always remember your name and make you feel like you’re at home. If I could give more than 5 stars I would. Highly recommend this place!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin, Frappuccino, Very Berry Hibiscus, Java Chip Frappuccino Blended Beverage, Bacon
They know me like family and always keep me going.
Atmosphere: 5
Food: 5
Service: 5
I love them they're great hospitality and the best
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Rude staff. Walked in, walked out. Won't be back. I can't comment on the food & beverage because I didn't get that far.
Service: 1
Everyone is always really friendly here. I come here every day and always have a great experience. Justin always makes sure my drink comes out perfect.
Atmosphere: 5
Food: 5
Service: 5
Last time I was here this one guy who said he was the supervisor (curly hair) said he couldn't give me back my change but Katie gave me this great experience this week and recommended a lovely drink
Overall my favorite Starbucks to go to for coffee, the service is always wonderful and the staff always has something new for me to try if I want something different.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin, Bacon Gouda
Decided to grab a drink with my daughter while shopping. She's 15 and loves Starbucks! This was by far the worst Starbucks and worst customer service at Starbucks that I've had the displeasure of experiencing. The person (no name tag) taking our order was beyond rude and you could tell they didn't want to be working. I've also never been charged for water before. I could understand if that's all we wanted but we also paid $7+ for a Venti Dragon Drink. I think a cup of water could and should be free with purchase. Adding a picture of the cashier just in case the management at this place cares they have rude cashiers ensuring no one gets tipped and that we will never spend another dollar here.