Tokyo Grill
$ • Fast Food, Japanese
Hours:
1316 Bush River Rd e1, Columbia
(803) 772-0988
About Tokyo Grill
Customers' Favorites
Tokyo Grill Reviews
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Bush River Rd
My husband went there for takeout and ordered steak and shrimp for me. No shrimp was to be found. I was hungry so I started eating my dinner and he went back. They said had to bring the dinner in. Poor Customer Service. Won’t go to that location again.
Last week I ordered a Teriyaki Chicken with no rice. Guess what? Rice was on the plate.
Poor Customer Service. We won’t be back!
2 strikes and we are out!
Food was great staff was terrible because they asked the table next to us if they need a refill but yet we didn't get asked we had to let someone know before we left the restaurant that we needed a refill.
Ratings
Menu
Hours
| Monday | 11AM - 9:30PM |
| Tuesday | 11AM - 9:30PM |
| Wednesday | 11AM - 9:30PM |
| Thursday | 11AM - 9:30PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11:30AM - 9PM |
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Tokyo Grill is a hidden gem located in a shopping plaza. The restaurant serves great food, with dishes like the Teriyaki Chicken entree featuring perfectly cooked rice and saucy chicken. The staff is friendly and accommodating, and someone always checks the order before handing it to the customer. The restaurant's design is modern and cozy, with red walls, wooden features, and a large window where customers can watch food being prepared.
Some customers have expressed satisfaction with the quality and consistency of the food, while others have noted issues with customer service and cleanliness. The establishment is generally service-level clean, but there have been reports of sticky chairs and a live water bug/roach on the floor.