Tropical Smoothie Cafe in Florence

“This is an excellent location typically but just a bit of advice: If a customer is sitting idle for a few minutes at a time and has not been helped in any capacityit’s probably a good idea to check in to see if they need any help with anything. Even if the answer might be no.

In the past, when I’ve ordered DoorDash from this location to pick it up for myself, I have been able to go to the online pick up order and snag my bag.

Granted, I do not live here and it’s been a couple of months since I’ve been back so clearly things have changed. It’s probably not ideal to assume that all customers know the policy right off hand.

And while I do take responsibility for not necessarily going up to the counter and checking on my order immediately, it still would’ve been nice for someone to at some point ask me if I needed help with anything instead of watching me sit there.

Again, still an excellent location just a little buttoning up I think is probably helpful“

“My Mom and I go here every so often to get the Island Green Detox Smoothie or the Sunrise Sunset! They’re so good!
In the Island Green Detox Smoothie, the ginger is what makes it so good. I tried the regular Island Green and I didn’t like it very much but it wasn’t bad.
The Sunrise Sunset Smoothie is so flavorful and I absolutely adore how the Mango boosts the other fruits!! Yummy!!
The customer service is good. I’ve had friendly employees and I’ve had quiet employees but no disrespect or rudeness.“