Wendy's in Goose Creek

“Order was incorrect at drive thru. Had to wait until server was back at window to have corrected before proceeding to pick-up window for my food. Caused a backup for the cars in back of me. No condiments were packed in my order for my baked potatoe, no butter, salt or pepper. Order was not checked for accuracy before giving to me at pickup window. Poorly staffed.“

“This Wendy’s is located just down the road from my home, so I am a regular of this store. I have to give HUGE props to Elisabeth. She often works as the cashier and she is always very pleasant to deal with. She’s always very professional, kind, and has never messed up my order. Also gotta give big ups to the crew in the kitchen. The food is always perfect and I’ve never had to worry about my order bring messed up. With all this being said, they are short staffed from time to time. Which is understandable. But even under high stress of being short staffed and having a line of customers, Elisabeth is ALWAYS on her A-Game. As someone who works in sales/customer service at a luxury car dealership.. I would hire Elisabeth on the spot just for her phenomenal work ethic. Thanks so much to the crew and Elisabeth! Much love!“

“I had an absolutely fantastic experience at Wendy's #3429 located at 101 Red Bank Rd in Goose Creek, SC today! From the moment I walked in, I was greeted with incredibly friendly and welcoming staff.
The customer service was truly exceptional. Every employee I interacted with was cheerful, attentive, and seemed genuinely happy to be there. My order was taken quickly and accurately, and any questions I had were answered with a smile and helpfulness that is rare to find these days.
Beyond the friendly service, the environment was also noteworthy. Despite being a busy lunch hour, the restaurant was clean and well-maintained. The atmosphere felt fast-paced yet still relaxed and welcoming, making for a pleasant dining experience.
Most importantly, my food was delicious and prepared quickly. It was exactly what I ordered and tasted fresh.
Overall, my visit to Wendy's #3429 today was a standout experience. The combination of exceptional customer service, a fast and efficient process, and a welcoming environment truly deserves a 5-star rating. This Wendy's is doing it right, and I will definitely be a returning customer. Keep up the great work!“