I’m giving three stars to acknowledge those in this location who are actually trying to do their job well. The W Faris Road Bojangles is a hit or miss. A crapshoot. It has several issues that really need to be addressed. I’ve only used the drive-through. (Never been inside.) Over the past three years I’ve had more negative experiences at this location than positive ones. They’re definitely not up to the Bojangles standards I’m used to. When there are this many issues, it’s not just the employees. Most of what I’ve experienced falls on the responsibility of management. I’m in the process of drafting a letter to corporate with more details of my personal experiences/concerns at that location. I’d rather give them the opportunity to improve the situation before going into it in this review. There are a couple of employees that I’ve dealt with through the drive-through that were very personable, upbeat, and friendly. (The lack of quality of the food wasn’t their responsibility.) I wish I had their names to give them proper recognition. It pains me to say…this location either needs to straighten up…or board it up. Pffft! I drive to Taylor‘s when I have a hankerin’ for Bojangles now anyway!
Food: 3
Service: 3
JOSIAH CANNON
There were rude I was here to pick up a DoorDash order and the manager and worker kept talking about my look and stuff it’s not your job to judge how I look it ur job to make the food and things done I was respectful I told my fiancé to let’s go I sadly unassigned the guys order and left immediately!
Atmosphere: 1
Food: 1
Service: 1
Joanna Sosa
Today 02/10/24, my family went to this Bojangles location. I ordered breakfast on the app at 9:50, my food was supposed to be ready by 10:20 upon my arrival I was told to call to let them know I was there I called and they said few minutes 30min passed nothing I went inside with my daughter and asked kindly this young man was nice he helped but his manager came and started being rude fading his voice at me with attitude for no reason he was upset the young man was giving me new food since the first one was all soggy and cold he slammed my bags on the counter and was embarrassing us I front of other customers his name was harry or Harvey he was the manager. As another worker was taking orders a nice elderly lady asked if there were any grits that manager got sarcastic to both the customer and worker and was saying “if we have grits you would be able to see grits on the menu if we don’t sell grits than they won’t be on the menu” and walked away rudely from her. Managers should be more professional as they represent their restaurant location and their workers. Talking that way to their customers once who knows how many times this has happened. First time coming to this location and never returning now.
Atmosphere: 1
Food: 3
Service: 1
Prima Burnside
This place is awful always the wrong food, it takes forever, and they will not keep management promise to replace food, I would've gave them a zero/no stars at all but it won't let you ‼️‼️‼️?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Cassie Dove
Pretty rude crew altogether ask for Chicken Sandwich was told lettice tomato was a Deluxe menu. Item after I had made. My purchase also was an issue to get a fresh. One made had attitudes throughout the whole store Definitely would not recommend nor would I come
Atmosphere: 1
Food: 2
Service: 1
Luann Meador Keller
Long wait for chicken. I can see why the parking lot is empty at lunch time.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Fried Chicken
Joe
The chicken rice bowl is
Atmosphere: 5
Food: 5
Service: 5
juan lanza
I went at lunch time the person who was at the window it looked that he is not happy with his work terrible attitude he doesn't say hello he doesn't say thank you I asked him for a soda and he looked at me as if he were asking him for free is buying terrible
ALL O's and the customer service was horrible with the COLD SAD AND DISAPPOINTING
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Strips with Fries, Bo-Berry Biscuit
Fabián Cabrera Rangel
Very good food ..
Jorge Santos
Drive thru attendant kept my card and decided to pay for someone else's lunch with my card. Thankfully I found out quicklt and was able to get my card and money back before they continued to use my card. Won't ever be
Atmosphere: 1
Food: 5
Service: 1
James
This store has a great location and the staff are friendly and
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Steak Biscuit, Fried Chicken
David Hartsell
Got a Cajun filet biscuit on Sunday. Didn't start eating it till I was already on the highway and found out that it was raw on the inside and it was to late to turn around and get another
Nastiest bathrooms I've ever been in. Guarantee the employees wouldn't take their kids to use their employers bathrooms.
Atmosphere: 1
Food: 1
Service: 1
Orders were wrong...chicken wasn't done.. biscuits hard.and cashier was rude pleasantberg
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Egg & Cheese Biscuit, Cajun Fillet Sandwich, Macaroni and Cheese
I’m giving three stars to acknowledge those in this location who are actually trying to do their job well. The W Faris Road Bojangles is a hit or miss. A crapshoot. It has several issues that really need to be addressed. I’ve only used the drive-through. (Never been inside.) Over the past three years I’ve had more negative experiences at this location than positive ones. They’re definitely not up to the Bojangles standards I’m used to. When there are this many issues, it’s not just the employees. Most of what I’ve experienced falls on the responsibility of management. I’m in the process of drafting a letter to corporate with more details of my personal experiences/concerns at that location. I’d rather give them the opportunity to improve the situation before going into it in this review. There are a couple of employees that I’ve dealt with through the drive-through that were very personable, upbeat, and friendly. (The lack of quality of the food wasn’t their responsibility.) I wish I had their names to give them proper recognition. It pains me to say…this location either needs to straighten up…or board it up. Pffft! I drive to Taylor‘s when I have a hankerin’ for Bojangles now anyway!
Food: 3
Service: 3
There were rude I was here to pick up a DoorDash order and the manager and worker kept talking about my look and stuff it’s not your job to judge how I look it ur job to make the food and things done I was respectful I told my fiancé to let’s go I sadly unassigned the guys order and left immediately!
Atmosphere: 1
Food: 1
Service: 1
Today 02/10/24, my family went to this Bojangles location. I ordered breakfast on the app at 9:50, my food was supposed to be ready by 10:20 upon my arrival I was told to call to let them know I was there I called and they said few minutes 30min passed nothing I went inside with my daughter and asked kindly this young man was nice he helped but his manager came and started being rude fading his voice at me with attitude for no reason he was upset the young man was giving me new food since the first one was all soggy and cold he slammed my bags on the counter and was embarrassing us I front of other customers his name was harry or Harvey he was the manager. As another worker was taking orders a nice elderly lady asked if there were any grits that manager got sarcastic to both the customer and worker and was saying “if we have grits you would be able to see grits on the menu if we don’t sell grits than they won’t be on the menu” and walked away rudely from her. Managers should be more professional as they represent their restaurant location and their workers. Talking that way to their customers once who knows how many times this has happened. First time coming to this location and never returning now.
Atmosphere: 1
Food: 3
Service: 1
This place is awful always the wrong food, it takes forever, and they will not keep management promise to replace food, I would've gave them a zero/no stars at all but it won't let you ‼️‼️‼️?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Pretty rude crew altogether ask for Chicken Sandwich was told lettice tomato was a Deluxe menu. Item after I had made. My purchase also was an issue to get a fresh. One made had attitudes throughout the whole store Definitely would not recommend nor would I come
Atmosphere: 1
Food: 2
Service: 1
Long wait for chicken. I can see why the parking lot is empty at lunch time.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Fried Chicken
The chicken rice bowl is
Atmosphere: 5
Food: 5
Service: 5
I went at lunch time the person who was at the window it looked that he is not happy with his work terrible attitude he doesn't say hello he doesn't say thank you I asked him for a soda and he looked at me as if he were asking him for free is buying terrible
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
ALL O's and the customer service was horrible with the COLD SAD AND DISAPPOINTING
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Strips with Fries, Bo-Berry Biscuit
Very good food ..
Drive thru attendant kept my card and decided to pay for someone else's lunch with my card. Thankfully I found out quicklt and was able to get my card and money back before they continued to use my card. Won't ever be
Atmosphere: 1
Food: 5
Service: 1
This store has a great location and the staff are friendly and
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Steak Biscuit, Fried Chicken
Got a Cajun filet biscuit on Sunday. Didn't start eating it till I was already on the highway and found out that it was raw on the inside and it was to late to turn around and get another
Food: 1
Service: 4