Shug's Steakhouse

2404 Kelleytown Rd, Hartsville
(843) 383-3747

Recent Reviews

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Christopher Brown

Still the best kept secret.....the chicken wings with the Asian Sweet Heat were great. The Honey Butter Croissants were melt in your mouth awesome and could double as a sweet , light and flaky dessert. The ribeye was seasoned and cooked to perfection. The atmosphere was laid back with a great vibe and the service was outstanding. I can't wait to go back and try the sushi!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Service, Shug's Honey Butter Croissants, Chicken Wings, Mac and Cheese, Honey Butter Croissant

Andy

Best steak ever!

Atmosphere: 5

Food: 5

Service: 5

Lori Reed

Food is always amazing. The staff goes above and beyond EVERY time.

Atmosphere: 5

Food: 5

Service: 5

Edward Keith

My first visit but not my last. Rustic atmosphere with friendly, courteous and professional staff. Excellent menu variety and delicious food. From steaks to sushi and all good. Can't wait to have another special get-together to return.

Atmosphere: 5

Food: 5

Service: 5

April Gainey

Nice friendly staff and great food. Shugs has the best steak in South Carolina. You sould also try their sushi. Get there early to get a table.

Atmosphere: 5

Food: 5

Service: 5

Terry Freeman

Is very crowded very upbeat younger livelier spirited crowd, but the food is AMAZING

Atmosphere: 4

Food: 5

Service: 4

Ashlie

We have visited here once before while passing through the area. We tried again today, it took 30 minutes to get seated when they told us 10 minutes. It took forever for our waitress to come between visits. We placed our food order around 4:30 and at 6:00, we still had no food. Waitress barely showed up. Finally once my child was over waiting, we went to tell them to just make the food to go- at that point they said it STILL was not ready an hour and a half after placing our order. We handed them money for our drinks and left. On our way out, we heard a gentleman say he had been waiting for 2 hours for his food. The place was good last time but absolutely ridiculous! The staff or management never communicated anything, no apology but acted angry when we said we didn’t even want it to go when they told us we still had to wait. We won’t be back and now after looking at recent low reviews, waiting an hour-2 hours seems to be their normal. So if you value your time, go somewhere else. This place is ridiculous and pretty incompetent at managing their work load obviously with all these low reviews saying the same as us!

Sandretta

Great food, fast service. Food was seasoned & cooked to perfection! Waitress was very attentive & helpful when it came to menu selections. Will definitely return.

Atmosphere: 4

Food: 5

Service: 5

Derek M. Little

Best I had in alone time to taste like home cooked

Butch Davis

Worst service I ever had our waitress said she was the assistant manager Addie service was terrible food over cooked her attitude was even worse. This was my favorite restaurant been coming here from 5 years. She did not deserve the tip that was charged. So disappointed!!!’

Atmosphere: 5

Food: 1

Service: 1

Sandi Frady

On our trip to Darlington Raceway, we stayed nearby. After a recommendation, we went here. SO glad we did. It was the best meal we ate all week. Highly recommend the Pork chops and the hamburger steak. Go here. You won't regret it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blackened Pork Chops, Hamburger Steak, House Salad

Horton Loves Adventure

We went here for my mother and grandmothers birthday this year. Many people have told us about this restaurant like it was the greatest thing in the world, so we had to see for ourselves.

We started off with buffalo dip, firecracker shrimp, California roll, and beer. The appetizers were great. A little pricey but overall I can’t complain.

Main dishes were ribeye steak, and Philly cheese steak. Again, both were good. Nothing knocked my socks off, but nothing was remotely bad.

Our experience was ok. The waitress was nice enough and the food was fine. Overall I give it a 3/5. I would eat here again if I was in town but I wouldn’t drive more than 20 minutes to eat here.

Atmosphere: 3

Food: 3

Service: 3

Larry Baker

Had reservation for 6:30. Was seated at 6:25. Took 20 minutes for server to acknowledge us. We placed our order and it took over an hour and half for food. Had to go to kitchen to ask where the 2 kids meals(Chicken strips!) were AFTER WE ADULT GOT OUR food. Overall the food was great except the rib were not. Sat the 8 of us at what should have been a 6 person table. When asked for manager to discuss issue she said their average wait for food once put in is 1 1/2 hours. To me that sounds ridiculous. Oh took forever to get the croissants. Hardly ever saw our waiter. The last time we were here experienced the same bad service. Thought we would try it again. NEVER AGAIN!
POOR SERVICE BAD MANAGEMENT!

Atmosphere: 4

Food: 3

Service: 1

Robin Hixon

Great service and great food every time we visit

Eric Kirkley

to go orders are hit & miss

Atmosphere: 4

Food: 4

Service: 3

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