New York City Pizza

Worst pizza I EVER tried to eat! Burned badly!
Spent over $100 for 2 pizzas burned bad, bread sticks poorly cooked, and a very limp salad!!! Never go there if you want anything fit to eat!!
Very upset trying to halve a nice supper for my grandkids and get this!! I never write bad for anyone but this is an exception! Hope they treat locals to better food but wouldn’t bet on it! Break time gas station makes much better pizza😵‍💫🥴😫

Atmosphere: 1

Food: 1

Service: 2

I wanted to spend the afternoon with my family eating pizza together but Instead I was met with a wait that was over and hour and a half. The waiters are extremely rude and they will ignore you. I have also noticed that the tables were very sticky and overall unclean. The servers won't pay attention to you, it got to a point where the other customers left because of this treatment. It was overall an unpleasant experience.

Atmosphere: 2

Food: 2

Service: 1

Don’t come here bad business bugs in drinks and a bad attitude.

Parking: Pop Avenue

Recommended dishes: Pepperoni Pizza

Very expensive for average pizza

Atmosphere: 2

Food: 3

Service: 3

Good pizza 🍕

Atmosphere: 4

Food: 5

Service: 4

The pizza is bomb but $30 for a large pie is wild. Welcome to 2024 I guess 🤷. Slow night but clean joint. Fresh beer too.

Atmosphere: 4

Food: 4

Service: 3

Ordered pizza, mozzarella sticks and cheesecake for take out… we were greeted as soon as we walked in. Order was correct including the extra sauces and the food was amazing.

Atmosphere: 5

Food: 5

Service: 5

I was at this restaurant specifically to eat Italian pasta. I really wanted to eat an Italian pasta. The pasta is perfect in its flavor and texture. But the sauces are bad, not to mention terrible. I ordered penne bolognese, it was one of the worst sauces I've ever had in my entire life, it has no relation to Italian sauces. So I don't recommend it. Service is good but the food is bad. Not to mention that we found metal residue on the children's menu. Super uncomfortable and dangerous.

Atmosphere: 2

Food: 1

Service: 4

I don't normally give such poor reviews, but when I do, I want to provide a lot of explanation.

I had high hopes eating here because we enjoy a good NY-style pizza. The one good thing about this restaurant was that the food tasted okay.

Unfortunately, there were several bad things about this restaurant. First and foremost, service was really, really poor. It took 15 minutes to seat us even though there were plenty of open tables. They had plenty of servers working there, so it was not due to staffing issues. It just seems like the servers 'hated' their jobs and did not want to serve customers. Several people left the restaurant while we were waiting to be seated, which was a bad sign, but we continued to wait until we got a table.

It took a long time to get our food once we ordered, and it was served piece-meal. One person's food arrived at the table. A few minutes later, another person's meal came. Then, the server brought a slice of pizza instead of a whole pizza (I didn't think they served pizza by the slice in the first place). Finally, the last meal was served about 30 minutes after the first meal. After asking about it several times, a server finally told us that another server gave our meal to another table by accident. There were no apologies or discounts on our final bill that we expected, so it seemed that they did not care about making mistakes.

Also, we always had to ask a different server to get our server because our server would not come to check on our table. She would not make eye contact with us as we tried to get her attention several times. We even had to pay a different server because our server would not come back to our table.

The grand finale of the dining experience was tipping for the meal. We were not going to leave very much tip due to the poor service, but we always leave some tip no matter how bad the service was. However, our server must have known that her service sucked because she charged a 20% gratuity on our bill. I find it odd that a party of 6 people would have an automatic gratuity placed on the bill. This makes more sense for a bigger group, but not for a small one. So, be aware of their automatic gratuity charge as it can lead to poor service issues (such as our case). Hopefully, the other server got some of our tip as she worked harder at our table than our own server did.

We would never eat there again, but if you have a hunkering for their menu items, get take-out to avoid the service issues!!

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Mozzarella Sticks, New York Pizza

Lady taking order was too rude.

We got Pizza takeaways... she just dumped boxes on table and ignored us... we had requested for some paper plates and silver wear but she would not even look at us... when manager intervened and served us...

Food was good... just the staff was too rude

Atmosphere: 1

Food: 5

Service: 1

Wait time does not justify the food quality. Food is great and all but you will sit there for a solid 45 minutes or more just to get food… Also the lady taking orders clearly has an attitude as if they don’t want to be there and has no interest.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: New York Pizza

I try to find the good in places I eat. The restaurant is nice and clean. Overall not the best. Waited at the front for 5-10 minutes till someone asked if I could be help, I was the only one there. For a small calzone, garlic sticks, and ziti it was $50. That’s a bit much in my opinion.

Overall the food was ok but the garlic breadsticks description should probably be updated. I didn’t see any garlic.

Atmosphere: 3

Food: 2

Service: 1

DO NOT DINE HERE
Not only did we have 15 minute wait time to be seated (with many open tables), it took another 45 minutes for us to get our food. Oh yeah, and our food? Just 6 garlic breadsticks and 5 mozzarella sticks. Those “garlic” breadsticks were also just bread with parmesan on them, there was no garlic in sight. The food wasn’t even good.
Ultimately, for 5 people, 5 drinks, and a plate of breadsticks and mozzarella sticks, our total was $33!!! Drinks were $3 a piece!
There was also health code violation. I’ve worked in the food industry for 2 years now and understand the stress of servers and cooks alike, but never have I left a spray bottle of chemicals at the same place as clean silverware, cups, and plates. I am very disappointed and dissatisfied.

Atmosphere: 4

Food: 1

Service: 2

Best pizza on the island.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: New York

Great 14” NY Style cheese pizza. Cooked perfectly and tasted great. 8 year old kid approved too.

Food: 5