Jersey Mike's Subs in Lexington

“Rebekah the general manager at the South Lake location went above and beyond for myself and 2 other teachers at Deerfield Elementary School. She drove her personal vehicle and used her gas to deliver an Uber eats order that I had issues receiving. I’ve NEVER experienced customer service at such a superior level. I told her that I didn’t need her to do it, and she insisted because she didn’t want our experience ruined. How extraordinary is that?! She inconvenienced HERSELF to own a problem that wasn’t even her’s! We were so grateful of her actions and I wanted to make sure I took time out of my day to express my gratitude to her.“

“I don't know what it is but apparently the employer at this facility is concerned about employees with positivity,pride and concern for the customer. Every time I visit this establishment, the employees are always super gracious and accommodating and take pride in what they prepare for the patrons. I can always count on receiving a quality sub at this particular location. Oh, and I tried their pepper relish condiment because what I've been missing and apparently it's been a lot because it was really good.“