Easily our favorite hibachi and the Sakura roll is a must have. We appreciate the fresh cut vegetables in our meals instead frozen like it usually is at hibachi restaurants. The service is always great and the restaurant is clean. If you live close do not pass on Sakura!
Atmosphere: 5
Food: 5
Service: 5
Leland Cox
This is a Great place to eat Japanese, we have been eating here ever since they opened and it is Great. It has been at least 3 years or more. This is one of our favorite restaurants. We eat here at least once a week. Jessi is Awesome.
We were charged incorrectly and PAID and then checked our card statement it shows $9 more than what we paid in store. Originally the owner says she will help us and we were rung up incorrectly and she specifically said to come to the store and show her the amount charged on my card to see what the issue is, we tried to give them the benefit of the doubt before calling and disputing the charge because we have been coming for YEARS since they first opened!
I called back and said I am coming to show her the charge to get it fixed, she says “tell your friends and everybody you want to, I can tell everybody else what you are doing!” WHAT AM I DOING? I was coming to get this fixed after being a loyal customer for years. Their attitude is horrific and I see why the place is empty every day of the week.
I DO NOT recommend this location whatsoever, the food was extremely overpriced and it was not even worth the money. The food was not good, the restaurant is dirty, the workers and disgustingly rude and would rather drive their business into the ground than just talk. I was not rude on the phone and was not accusing them of anything, I was told this morning to come by there after work and talk to them and get it fixed but I was immediately launched into by them. What kind of customer service is this? I don’t see how they will be in business much longer.
DONT COME HERE UNLESS YOU WANT THEM TO ADD MONEY TO YOUR BILL AND REFUSE ALL EXPLANATIONS OR SUPPORT. This is CROOKED and I am SHOCKED.
To their reply: we talked to the card company and they proved to us that we were in fact charged $52 and only today AFTER I had called and was cussed out that you guys had changed it because they were able to see the time stamps. I was told there is no point in coming by because you would not even listen to me talk on the phone and if I am treated so poorly on the phone, I don’t feel welcome or safe coming into your establishment anymore. Be truthful with what you did and maybe you can come back from it, but I hope this opens the eyes of other customers and they realize they might have been robbed too! Check your YELP page to see photos of the apparently imaginary $52 charge
Atmosphere: 1
Food: 1
Service: 1
April
don’t recommend, terrible customer service and food is underwhelming for high prices
Atmosphere: 1
Food: 1
Service: 1
King Trick
The food was low quality especially the rice and meats, you would be better spending your money at a location with better quality food. On the good side the vegetables were good.
Atmosphere: 2
Food: 2
Service: 4
Rafael Hernandez
Some of the most delicious sushi I have had in NC so far! Unexpectedly amazed at the flavor, choices, and prices.
Check them out if you're in the area, definitely going to be a regular now!
The tempura rolls are impeccable!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Roll, Sushi, Spicy Tuna Roll, California Roll, Salmon Roll, Sakura Roll, Eel Roll, Tempura Shrimp, Rainbow Roll
Eugema Austin
Love their food! The staff is so friendly and food is always right and fresh.
Atmosphere: 5
Food: 5
Service: 5
kim patton
Always good service and food
Cherry Cola
Wonderful place to eat in my opinion has the best spring rolls. Love eating here the people are always nice and sweet and you can get a lot of food for not a lot of money. I will and forever love this place it is my go to place whenever I am hungry :)
Seen one of the female employees dipping shrimp in batter with her bare hands!!! DISGUSTING ?
Atmosphere: 1
Food: 3
Service: 1
TrapGodHarambe
Hidden
Atmosphere: 5
Food: 5
Service: 5
Karli F
The sushi wasn’t good. Pictured is a spicy tuna roll & a salmon roll. It felt cold like it was premade and in the refrigerator. The sushi rice was also dry/flavorless. Not pictured is fried rice which was also flavorless. It looked like white rice coated in soy sauce. No veggies, no meat, just rice. When I arrived the restaurant was empty. 4 sushi rolls were ordered (from a very limited menu) and it took at least 35-45 minutes. Overall not a good experience and will not be returning.
The waiters are very attentive
Atmosphere: 5
Food: 5
Service: 5
Easily our favorite hibachi and the Sakura roll is a must have. We appreciate the fresh cut vegetables in our meals instead frozen like it usually is at hibachi restaurants. The service is always great and the restaurant is clean. If you live close do not pass on Sakura!
Atmosphere: 5
Food: 5
Service: 5
This is a Great place to eat Japanese, we have been eating here ever since they opened and it is Great. It has been at least 3 years or more. This is one of our favorite restaurants. We eat here at least once a week. Jessi is Awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken & Shrimp, Teriyaki Chicken, Crab Rangoon 6, Hibachi Filet Steak & Scallop, Hibachi Steak, Sweet Donut 10, Spring Roll
We were charged incorrectly and PAID and then checked our card statement it shows $9 more than what we paid in store. Originally the owner says she will help us and we were rung up incorrectly and she specifically said to come to the store and show her the amount charged on my card to see what the issue is, we tried to give them the benefit of the doubt before calling and disputing the charge because we have been coming for YEARS since they first opened!
I called back and said I am coming to show her the charge to get it fixed, she says “tell your friends and everybody you want to, I can tell everybody else what you are doing!” WHAT AM I DOING? I was coming to get this fixed after being a loyal customer for years. Their attitude is horrific and I see why the place is empty every day of the week.
I DO NOT recommend this location whatsoever, the food was extremely overpriced and it was not even worth the money. The food was not good, the restaurant is dirty, the workers and disgustingly rude and would rather drive their business into the ground than just talk.
I was not rude on the phone and was not accusing them of anything, I was told this morning to come by there after work and talk to them and get it fixed but I was immediately launched into by them. What kind of customer service is this? I don’t see how they will be in business much longer.
DONT COME HERE UNLESS YOU WANT THEM TO ADD MONEY TO YOUR BILL AND REFUSE ALL EXPLANATIONS OR SUPPORT. This is CROOKED and I am SHOCKED.
To their reply: we talked to the card company and they proved to us that we were in fact charged $52 and only today AFTER I had called and was cussed out that you guys had changed it because they were able to see the time stamps. I was told there is no point in coming by because you would not even listen to me talk on the phone and if I am treated so poorly on the phone, I don’t feel welcome or safe coming into your establishment anymore. Be truthful with what you did and maybe you can come back from it, but I hope this opens the eyes of other customers and they realize they might have been robbed too! Check your YELP page to see photos of the apparently imaginary $52 charge
Atmosphere: 1
Food: 1
Service: 1
don’t recommend, terrible customer service and food is underwhelming for high prices
Atmosphere: 1
Food: 1
Service: 1
The food was low quality especially the rice and meats, you would be better spending your money at a location with better quality food. On the good side the vegetables were good.
Atmosphere: 2
Food: 2
Service: 4
Some of the most delicious sushi I have had in NC so far! Unexpectedly amazed at the flavor, choices, and prices.
Check them out if you're in the area, definitely going to be a regular now!
The tempura rolls are impeccable!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Roll, Sushi, Spicy Tuna Roll, California Roll, Salmon Roll, Sakura Roll, Eel Roll, Tempura Shrimp, Rainbow Roll
Love their food! The staff is so friendly and food is always right and fresh.
Atmosphere: 5
Food: 5
Service: 5
Always good service and food
Wonderful place to eat in my opinion has the best spring rolls. Love eating here the people are always nice and sweet and you can get a lot of food for not a lot of money. I will and forever love this place it is my go to place whenever I am hungry :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll
Restaurantji Recommends
Love this place. Great
Atmosphere: 3
Food: 4
Service: 5
Seen one of the female employees dipping shrimp in batter with her bare hands!!! DISGUSTING ?
Atmosphere: 1
Food: 3
Service: 1
Hidden
Atmosphere: 5
Food: 5
Service: 5
The sushi wasn’t good. Pictured is a spicy tuna roll & a salmon roll. It felt cold like it was premade and in the refrigerator. The sushi rice was also dry/flavorless. Not pictured is fried rice which was also flavorless. It looked like white rice coated in soy sauce. No veggies, no meat, just rice. When I arrived the restaurant was empty. 4 sushi rolls were ordered (from a very limited menu) and it took at least 35-45 minutes. Overall not a good experience and will not be returning.
Atmosphere: 2
Food: 2
Service: 2
Hidden
Atmosphere: 5
Food: 5
Service: 5
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