I stayed at the Grand Shores Hotel during the first week of April and had breakfast included in my hotel package through Shoreline Café. I chose this option so I wouldn’t have to stress about meals in the morning—but honestly, I regret it.
The breakfast was supposed to be buffet-style, but from Monday to Wednesday, the options were extremely limited and inconsistent. Some days juice was included, other days it wasn’t—and no one could clearly explain why. On top of that, they attempted to add gratuity *each day* to a buffet meal that was already prepaid. What really upset me was that on the last day, they suddenly posted a sign stating they were now adding 18% gratuity to each meal. That felt unfair and unprofessional, especially after a week of unclear communication.
The only day the breakfast actually felt worth it was Friday—the food was fresh, and the options were better. But if I ever stay at this hotel again, I definitely won’t be purchasing the breakfast add-on. For the price, I could have made something better myself.
Atmosphere: 1
Food: 1
Service: 1
James Yonushonis
Tasty buffet. Affordable
Monique Snow
The place is disgusting! It stunk, it was dirty and the service was beyond awful. The server mumbled when he spoke, which made it impossible to understand him. He wasn't too happy when we told him we didn't want the breakfast buffet (that he was trying to push on us)and would like to look at a menu. It took him 15 minutes to take our order. He did bring out my coffee, which I took one sip of and could not drink anymore. It tasted like pond water! After waiting another 15 minutes for our breakfast to come out, I started having more and more bad feelings about eating the food here. At that point we were tired of waiting and tired of being ignored by the rude server, so we decided to leave. We will never go there again. Don't eat here!!
Atmosphere: 1
Food: 1
Service: 1
John Wheless
Buffet bfast
Atmosphere: 3
Food: 3
Service: 4
Zachary Hilgner
It's a diner on the beach. If you vibe to pancakes and mimosas with your toes in the sand, it's the right place to be
Atmosphere: 5
Food: 4
Service: 4
Diego Saenz
The breakfast part was good I give them that but the dinner ?? I can see why the server says no one eats there
Atmosphere: 3
Food: 1
Service: 3
Kerry Bowers
We got to the restaurant at 6:30 pm and they had no servers, only one bartender (Laura). Our family and one other walked in at the same time to an empty restaurant yet it took over 20 mins to get drinks and an hour and a half to get our food. Then they brought all the food except for one person in our group which took another 15-20 mins. When I asked to speak to someone in charge, I was told that the manager was there but she never came over to our table to speak with us. Instead went to the other side of the restaurant with food and drink of her own. The bartender did what she could but for a large hotel restaurant, the service was horrible and food wasn’t much better.
Atmosphere: 2
Food: 2
Service: 2
Brian Anderson
Service was very good, that is the only positive that I have after dinner
Atmosphere: 2
Food: 1
Service: 4
Maureen Fors
The buffet breakfast wasnt much better than the complimentary breakfasts you get hotels. The service was great. Very friendly, attentive, and helpful.
Atmosphere: 3
Food: 3
Service: 5
Jamie Adams
We visit this restaurant every time we come to the beach. I highly recommend the chicken quesadilla, shrimp platter and the Philly. Everything is cooked to order & Edgar the chef takes a lot of pride in his food. The service is great as well. Full bar & friendliness !
I wouldn't recommend this place. My food was terrible. I didn't get everything I ordered either. So we had some disappointed kids who had to wait to eat after we picked the food up. The server was wonderful. I would just pick any other place
Atmosphere: 2
Food: 1
Service: 4
Iyania Stroman
It was good food but it was cold and thay did not take my dad drink
Atmosphere: 1
Food: 2
Service: 2
Warren Washington
All was ???!
Atmosphere: 5
Food: 5
Service: 5
Travis Gilstrap
Should be free with room it was old half cooked and terrible
Atmosphere: 3
Food: 2
Service: 3
Cheryl Morrison
Special Valentine's Day dinner menu that was delicious... far more than we could finish. Friendly, exceptional service. Excellent price performer.
I stayed at the Grand Shores Hotel during the first week of April and had breakfast included in my hotel package through Shoreline Café. I chose this option so I wouldn’t have to stress about meals in the morning—but honestly, I regret it.
The breakfast was supposed to be buffet-style, but from Monday to Wednesday, the options were extremely limited and inconsistent. Some days juice was included, other days it wasn’t—and no one could clearly explain why. On top of that, they attempted to add gratuity *each day* to a buffet meal that was already prepaid. What really upset me was that on the last day, they suddenly posted a sign stating they were now adding 18% gratuity to each meal. That felt unfair and unprofessional, especially after a week of unclear communication.
The only day the breakfast actually felt worth it was Friday—the food was fresh, and the options were better. But if I ever stay at this hotel again, I definitely won’t be purchasing the breakfast add-on. For the price, I could have made something better myself.
Atmosphere: 1
Food: 1
Service: 1
Tasty buffet. Affordable
The place is disgusting! It stunk, it was dirty and the service was beyond awful. The server mumbled when he spoke, which made it impossible to understand him. He wasn't too happy when we told him we didn't want the breakfast buffet (that he was trying to push on us)and would like to look at a menu. It took him 15 minutes to take our order. He did bring out my coffee, which I took one sip of and could not drink anymore. It tasted like pond water! After waiting another 15 minutes for our breakfast to come out, I started having more and more bad feelings about eating the food here. At that point we were tired of waiting and tired of being ignored by the rude server, so we decided to leave. We will never go there again. Don't eat here!!
Atmosphere: 1
Food: 1
Service: 1
Buffet bfast
Atmosphere: 3
Food: 3
Service: 4
It's a diner on the beach. If you vibe to pancakes and mimosas with your toes in the sand, it's the right place to be
Atmosphere: 5
Food: 4
Service: 4
The breakfast part was good I give them that but the dinner ?? I can see why the server says no one eats there
Atmosphere: 3
Food: 1
Service: 3
We got to the restaurant at 6:30 pm and they had no servers, only one bartender (Laura). Our family and one other walked in at the same time to an empty restaurant yet it took over 20 mins to get drinks and an hour and a half to get our food. Then they brought all the food except for one person in our group which took another 15-20 mins. When I asked to speak to someone in charge, I was told that the manager was there but she never came over to our table to speak with us. Instead went to the other side of the restaurant with food and drink of her own. The bartender did what she could but for a large hotel restaurant, the service was horrible and food wasn’t much better.
Atmosphere: 2
Food: 2
Service: 2
Service was very good, that is the only positive that I have after dinner
Atmosphere: 2
Food: 1
Service: 4
The buffet breakfast wasnt much better than the complimentary breakfasts you get hotels. The service was great. Very friendly, attentive, and helpful.
Atmosphere: 3
Food: 3
Service: 5
We visit this restaurant every time we come to the beach. I highly recommend the chicken quesadilla, shrimp platter and the Philly. Everything is cooked to order & Edgar the chef takes a lot of pride in his food. The service is great as well. Full bar & friendliness !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Quesadilla, Grilled Salmon, Philly Cheesesteak
Restaurantji Recommends
I wouldn't recommend this place. My food was terrible. I didn't get everything I ordered either. So we had some disappointed kids who had to wait to eat after we picked the food up. The server was wonderful. I would just pick any other place
Atmosphere: 2
Food: 1
Service: 4
It was good food but it was cold and thay did not take my dad drink
Atmosphere: 1
Food: 2
Service: 2
All was ???!
Atmosphere: 5
Food: 5
Service: 5
Should be free with room it was old half cooked and terrible
Atmosphere: 3
Food: 2
Service: 3
Special Valentine's Day dinner menu that was delicious... far more than we could finish. Friendly, exceptional service. Excellent price performer.
Atmosphere: 5
Food: 5
Service: 5
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