Firehouse subs
$ • Sandwich Shops, Fast Food
Hours:
8819 Dorchester Rd, North Charleston
(843) 278-0048
About Firehouse Subs
Customers' Favorites
Firehouse Subs Reviews
Today, I tried the Hook and Ladder. It was so delicious. The bread crust was crusty outside and soft inside. Cooked to perfection. Everything was so fresh. We did not have to wait long on our orders. Customer service was excellent.
7pm. 7 people behind the counter all but one focused on closing process and chit chat about personal lives while 5 customers waited over 20 minutes for single sandwich orders. And FYI the purpose of hair restraints is to cover and control. Visor w/o hair net is code violation and gross
Food staff does not wear masks properly, so paid $15 for a sandwich that’s an appetizing looking and possibly full of germs. When asked if the staff could put their mask on properly I was ridiculed and treated rudely
Ratings
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 9PM |
Firehouse Subs is a busy spot that offers good sandwiches at competitive prices. The store is clean, and the staff is friendly, with employees like Jasmine providing excellent customer service. They provide a keto breadless sandwich option, although it costs the same as regular sandwiches. Customers can enjoy a free birthday sub, even if there are app issues. While the food is generally appreciated, some customers have experienced delays, especially when picking up online orders, with wait times sometimes exceeding the projected time. Despite being short-handed during busy periods, staff members are apologetic and try their best to serve everyone promptly. One customer mentioned that their sub was made perfectly after requesting extra mayo, oil, and vinegar, highlighting the staff's willingness to customize orders. Overall, Firehouse Subs continues to be a popular place for tasty sandwiches and friendly service.