McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
850 Parris Island Gateway, Port Royal
(843) 524-8500
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The meat on our double quarter pounders was raw. I have contacted the Corporate office and the health department. I hope this restaurant didn't make anyone sick tonight! I called to speak with a manager, but the young lady who answered the phone had no idea who the manager was or when (s)he would be at work! I saved our raw burgers to show management, if that person shows up for work!
Made a mobile order of two 20pcs chicken nuggets. Only revived two 10pcs with only 9 nuggets in each box. Had to call several times to get someone on the phone. I was told to come back. When I came back the manger insisted she packed it and it was right. I was told she can’t just give me 29 nuggets. So I asked for a refund. I was told that they can’t because it was a mobile order. They called another manger that said to make it right the next day after three trips I wasn’t...read full review
Ratings
Menu
Hours
| Monday | 5AM - 12AM |
| Tuesday | 5AM - 12AM |
| Wednesday | 5AM - 12AM |
| Thursday | 5AM - 12AM |
| Friday | 5AM - 1AM |
| Saturday | 5AM - 1AM |
| Sunday | 5AM - 12AM |
McDonald's is a popular fast-food chain offering breakfast, lunch, and dinner options. The iced coffee, egg McMuffin, and hash browns are particularly praised for their taste. However, there are inconsistencies in service across different locations. Some customers have reported long waiting times and incorrect orders. One customer noted a frustrating experience with a rude staff member during their late-night visit, highlighting the need for better service training. Despite this, the kindness of an employee named Lin was mentioned as a bright spot, as she handled the situation with patience and added items to the order without issue. Additionally, another customer appreciated the quick and friendly service at this location, noting that their food was always hot. There have also been positive interactions, such as a staff member engaging with a child after a baseball game and offering free nuggets and fries. Overall, while the service can vary, some staff members, like Lin, make a significant positive impact on the customer experience at McDonald's.