Very clean, friendly and I love their sausage biscuits ?
Atmosphere: 5
Food: 5
Service: 5
Jered Ridings
It took 10 minutes to place an order with two cars in front of me obviously they care more about drive thru time than the customer
Atmosphere: 1
Food: 3
Service: 1
Claude Mace
Food was very raw not good
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cajun Filet Biscuit
Timothy Seagle
Sorry mgt smart mouth
Kaci Weiss
Okay I ALWAYS give a place three strikes before they’re out and before I write a bad review. I know businesses rely on Google reviews so I never give a bad review the first or usually even the second time around. But this is the third time I’ve tried this place over the past few months and itl be the LAST. I usually go to the roebuck location, but cedar springs is a lot closer. The grease always seems old because the way the food tastes. The order has been wrong all three times. And not just “forgot a sauce” but DEAD WRONG. They give you the chicken that’s available I guess no matter what you order. And the staff would rather eat nails than talk to you. It’s dead silent at the window everytime. No “hey how’s it going” or “thank you” even when i try to initiate talk. Just toss your food to you in silence and walk off looking mad. Only saving grace is the biscuits are alway good.
Jj Kelly
The restaurant was not clean. Waited twenty minutes for the food. The chicken was over cooked. Want go back.
Atmosphere: 1
Food: 1
Service: 3
Ann McBride
Most service people are very friendly!!
Atmosphere: 5
Food: 5
Service: 5
melinda champion
Stood in line behind 2 people inside for 10 minutes. The line never moved. Our party of 5 left.
Atmosphere: 1
Service: 1
Lucretia Griffin (Realtor)
My husband ordered ham egg and cheese biscuit however they forgot to put egg on it. Not the first time this has happened . Many times what you order is not what you get.
I ordered the Bird Dog Combo I am a Senior Citizen. I ask for no seasoning on my fries and got scrap for fries hard overcooked. My chicken taste like fish. This is the first time I complain about Bojangles. I called but I got a voice message. Who does that instead of talking to the store I was talking to corporate office.
Atmosphere: 4
Food: 2
Service: 4
BaCoNJEWS420
My foods completely cold to the point where the cheese didn't even melt.
Atmosphere: 4
Food: 1
Service: 4
Mckinley Anderson
I am writing this review to discuss the very very poor customer service that I receive from a young Hispanic girl with a ponytail every time go there! I refer to her as a young girl because of her behavior,or the lack soical skills!. She speaks with a barely audible whisper at drive through that I have to strain to hear and when I ask her politely to repeat herself, she whispers even softer. After struggling through my horrible drive through experience, I drive around to pay just to be confronted with that girl with a very obvious scowl on her face as if she was disgusted to see me,because I asked her to speak up! Initially, for the last few months, I tried to chalk it up as she was new or she was having a bad day, but after my last experience with her today where she just literally took my card, walked away while my card was still in the machine and after a few minutes returned, handed me the card and food and shut the window and turned her back on me as if I was a nuisance to her. I dread every time I go to the drive through,because I know she will be the one to take my order and give me unwarranted disgust and attitude!! I've worked in hospitality services before and understand the frustration it can bring on busy days, but attitudes,disgust,disrespect scowling faces are not part of customer service for any job! Why is she allowed to continue to work there?! This individual is a reflection of this particular restaurant as a whole, which is disheartening, because everyone else there displays appropriate to excellent customer service skills at all times,even during a rush. Therefore, I thanks those staff members,but as for that young Hispanic girl that works at drive through needs to be psycheducated in how to interact with others utilizing appropriate social skills!!!!!
Atmosphere: 2
Food: 5
Service: 1
Mike King
Went thru the drive thru for a Cajun filet blt. How do you make any kind of blt without the “t”? And no mayo. A week ago I had the same thing and the sandwich was awesome except, the mayo was two packs in the bag. Today, the filet was flat, dry and old. Amazing what you’ll eat when you’re really hungry. Why doesn’t management care enough to fix their problems? Getting food there is a gamble.
Food: 1
Kandice Tucker
I ordered a grilled chicken sandwich add pickles. We waited forever in the drive thru and when I got it, it was cold and dried out and had no mayonnaise. It was not fit to eat.
Service negative 5 stars. Rude employees.
Atmosphere: 1
Food: 1
Service: 1
Very clean, friendly and I love their sausage biscuits ?
Atmosphere: 5
Food: 5
Service: 5
It took 10 minutes to place an order with two cars in front of me obviously they care more about drive thru time than the customer
Atmosphere: 1
Food: 3
Service: 1
Food was very raw not good
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cajun Filet Biscuit
Sorry mgt smart mouth
Okay I ALWAYS give a place three strikes before they’re out and before I write a bad review. I know businesses rely on Google reviews so I never give a bad review the first or usually even the second time around. But this is the third time I’ve tried this place over the past few months and itl be the LAST. I usually go to the roebuck location, but cedar springs is a lot closer. The grease always seems old because the way the food tastes. The order has been wrong all three times. And not just “forgot a sauce” but DEAD WRONG. They give you the chicken that’s available I guess no matter what you order. And the staff would rather eat nails than talk to you. It’s dead silent at the window everytime. No “hey how’s it going” or “thank you” even when i try to initiate talk. Just toss your food to you in silence and walk off looking mad. Only saving grace is the biscuits are alway good.
The restaurant was not clean. Waited twenty minutes for the food. The chicken was over cooked. Want go back.
Atmosphere: 1
Food: 1
Service: 3
Most service people are very friendly!!
Atmosphere: 5
Food: 5
Service: 5
Stood in line behind 2 people inside for 10 minutes. The line never moved. Our party of 5 left.
Atmosphere: 1
Service: 1
My husband ordered ham egg and cheese biscuit however they forgot to put egg on it. Not the first time this has happened . Many times what you order is not what you get.
Food: 1
Service: 1
Restaurantji Recommends
I ordered the Bird Dog Combo I am a Senior Citizen. I ask for no seasoning on my fries and got scrap for fries hard overcooked. My chicken taste like fish. This is the first time I complain about Bojangles. I called but I got a voice message. Who does that instead of talking to the store I was talking to corporate office.
Atmosphere: 4
Food: 2
Service: 4
My foods completely cold to the point where the cheese didn't even melt.
Atmosphere: 4
Food: 1
Service: 4
I am writing this review to discuss the very very poor customer service that I receive from a young Hispanic girl with a ponytail every time go there! I refer to her as a young girl because of her behavior,or the lack soical skills!. She speaks with a barely audible whisper at drive through that I have to strain to hear and when I ask her politely to repeat herself, she whispers even softer. After struggling through my horrible drive through experience, I drive around to pay just to be confronted with that girl with a very obvious scowl on her face as if she was disgusted to see me,because I asked her to speak up! Initially, for the last few months, I tried to chalk it up as she was new or she was having a bad day, but after my last experience with her today where she just literally took my card, walked away while my card was still in the machine and after a few minutes returned, handed me the card and food and shut the window and turned her back on me as if I was a nuisance to her. I dread every time I go to the drive through,because I know she will be the one to take my order and give me unwarranted disgust and attitude!! I've worked in hospitality services before and understand the frustration it can bring on busy days, but attitudes,disgust,disrespect scowling faces are not part of customer service for any job! Why is she allowed to continue to work there?! This individual is a reflection of this particular restaurant as a whole, which is disheartening, because everyone else there displays appropriate to excellent customer service skills at all times,even during a rush. Therefore, I thanks those staff members,but as for that young Hispanic girl that works at drive through needs to be psycheducated in how to interact with others utilizing appropriate social skills!!!!!
Atmosphere: 2
Food: 5
Service: 1
Went thru the drive thru for a Cajun filet blt. How do you make any kind of blt without the “t”? And no mayo. A week ago I had the same thing and the sandwich was awesome except, the mayo was two packs in the bag. Today, the filet was flat, dry and old. Amazing what you’ll eat when you’re really hungry. Why doesn’t management care enough to fix their problems? Getting food there is a gamble.
Food: 1
I ordered a grilled chicken sandwich add pickles. We waited forever in the drive thru and when I got it, it was cold and dried out and had no mayonnaise. It was not fit to eat.
Food: 1
Service: 1
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