Great American Cookies

My order was placed and I requested custom text on the cookie to read, ELI ROCKS First Grade. The cookie was delivered 35 minutes later than scheduled with no custom text. Can't get store to answer the phone, won't respond to emails...............Not impressed

We have always bought cookies at GAC at Westgate Mall every time we go. Tonight my kids went so I had them pick us up some. 2 M&M double doozies, 3 chocolate chip, 3 peanut butter, & 2 slices spent about $18. I am sooo disappointed!! Our cookies were crammed into a small bag. They we're smashed together & falling apart as I was trying to even get them out of the bag. And they were very small, not big like normally they are. When we buy this many or even more, they are usually...read full review

I was running late picking up my cake order, yet when I got there it wasn’t ready. The website lets you pick the color of icing, yet it wasn’t right. I chose the most basic design, a basketball, and it want even round. They ran out of room with the letters, so instead of going below, they finished on the cake boarder so it looked like my son’s name was wrong. Wasn’t happy that my son’s milestone 13th birthday cake came out like this! Associates didn’t even apologize...read full review