Papa John's in Sumter

“I recently made a purchase at this location through the app. I wasn’t satisfied with the food. The quality wasn’t there for the price. I made a feedback statement through the app sharing my experience. Within a few hours Kim from the store reached out offering her apology and offered to make it right. I greatly appreciate papa John’s and team for caring about their customers and the product overall quality. They were prompt in responding and correcting the issue. And for that I’m grateful. I had been sick all week and I was not in a position to prepare dinner and they did not disappoint!! Thank you Papa John’s for taking care of me and my family.“

“Whoever the two emplo that were working on the date of Januar 25, 2026 at 0900 p.m. keep them and give them a raise! They definitely have changed the way the pizza is cooked from how the previous employees were making it, and now me and my family order from here at least two times within a seven day period“