Manager was rude, even if you order in the app to pick up through DT they force you to come inside.
Atmosphere: 1
Food: 1
Service: 1
Preston Causey
Didn't get my cole slaw or any of my sauces on uber eats & they dont do any refunds now!
Atmosphere: 2
Food: 1
Service: 1
Cindy Smalls
Horrible chicken was blackened, burned
Atmosphere: 1
Food: 1
Service: 1
Intrigued Mind
Ordered online and my order was incorrect. I went back and Cam got my order straightened out with no hesitation. He was very respectful and professional. This is the type of employee kfc needs to keep. Thanks again Cam!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Regular Fries, Fried Chicken, 10 PC Saucy Nuggets
Robby Crumpton
Incompetent, lazy workers. That's all you need to know about this place!
Regina W
Excellent service, food is hot and well prepared. Ceiling is a mess-I wish the owner cared as much about this location as their staff carea about customer service and high quality products.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Famous Bowl, 3 PC Chicken Big Box
Jacqueline Matthews
I have been twice in the past two weeks...and have left w with no food...first time was they was changing the greese that takes 2 hours during open hours and nothing is postedtemporary closed...now they have no dark meat...and was told to hold a minute then 5 minutes later told that was pulling up the chicken but not dark meat...no apologies..nothing..so I said forget it ..it makes me sad to see a place where I used to get my food from fall to pieces...hopefully the ower will see this and correct what is going on...NC y have employees hanging outside...leaning over the counter...and out the drive through window w no customer service...just isn't right
charnelle Jameison
messed up our order and went back and the district manager a Ms Betty was rude and nasty when i simply requested she replace a drink that wasn’t made properly
Atmosphere: 1
Food: 2
Service: 1
The Zerker
Ordered the Korean BBQ nuggets. I got several pieces of chopped up chicken tenders no sauce empty fry container and unsweat tea... I called she told me unless I drove 20min back she wouldn't do anything.. on hold with corporate now.. coulda just apologized.. and refunded this trash
Anthony E Tindal
Hello everyone me and my wife received great customer service from Ms GeGe the food was fresh and Hot and on time thank you greatly ma'am ?..
Employee was ignorant and ignored me when I politely asked for fresh hot fries after working a 14 hour shift
Atmosphere: 5
Food: 1
Service: 1
Dianne Shirey
Coupons are very helpfull .?
Vegetarian options: Green beans are good also slaw
Parking: Available and free !
Wheelchair accessibility: Available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
John B.
I had a bad experience with an employee(tall black guy) I had an online order and he asked to see the confirmation email(which wasn’t a problem) and when I showed it to him he accused me of showing him a screenshot of an email and I told him verbatim “Man I don’t have to come in here and try to steal a 2 piece chicken box” and he still wasn’t satisfied he wanted to see the order number after I showed him the email and that’s when I got offended because I just showed him the email I should’ve just left right then and there and asked for my money back whoever this guy is he really needs to work on his customer service skills because it’s not that serious to have to go through all of that especially when I’ve already paid my money
Atmosphere: 1
Food: 3
Tiara Taylor
Just got food from there. Pregnancy craving KFC ALL DAY! MY tenders are COLD AND HARD! Called the location as soon as I got home. Let the person on the phone know that I'm not feeling well bc i haven't eaten. No empathy, simply said that I needed to bring back the food and have my receipt. I wanna cry... TERRIBLE. I'm hungry and frustrated.. sending an email to corporate next.. WHY would they sell this
Atmosphere: 1
Food: 1
Service: 1
David Bridges
Waited over 15 minutes for my order. Not once did anyone come outside to tell me how much longer it would be. Nor did they tell me that I had an extended wait when I ordered. When I finally went inside to ask about my order, the manager got an attitude with me. I had to inform him that without us customers he doesn't have a reason to be open. Most places would compensate you for your wait but not this place. I don't think I will be using this location again in the near future.
Manager was rude, even if you order in the app to pick up through DT they force you to come inside.
Atmosphere: 1
Food: 1
Service: 1
Didn't get my cole slaw or any of my sauces on uber eats & they dont do any refunds now!
Atmosphere: 2
Food: 1
Service: 1
Horrible chicken was blackened, burned
Atmosphere: 1
Food: 1
Service: 1
Ordered online and my order was incorrect. I went back and Cam got my order straightened out with no hesitation. He was very respectful and professional. This is the type of employee kfc needs to keep. Thanks again Cam!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Regular Fries, Fried Chicken, 10 PC Saucy Nuggets
Incompetent, lazy workers. That's all you need to know about this place!
Excellent service, food is hot and well prepared. Ceiling is a mess-I wish the owner cared as much about this location as their staff carea about customer service and high quality products.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Famous Bowl, 3 PC Chicken Big Box
I have been twice in the past two weeks...and have left w with no food...first time was they was changing the greese that takes 2 hours during open hours and nothing is postedtemporary closed...now they have no dark meat...and was told to hold a minute then 5 minutes later told that was pulling up the chicken but not dark meat...no apologies..nothing..so I said forget it
..it makes me sad to see a place where I used to get my food from fall to pieces...hopefully the ower will see this and correct what is going on...NC y have employees hanging outside...leaning over the counter...and out the drive through window w no customer service...just isn't right
messed up our order and went back and the district manager a Ms Betty was rude and nasty when i simply requested she replace a drink that wasn’t made properly
Atmosphere: 1
Food: 2
Service: 1
Ordered the Korean BBQ nuggets. I got several pieces of chopped up chicken tenders no sauce empty fry container and unsweat tea... I called she told me unless I drove 20min back she wouldn't do anything.. on hold with corporate now.. coulda just apologized.. and refunded this trash
Hello everyone me and my wife received great customer service from Ms GeGe the food was fresh and Hot and on time thank you greatly ma'am ?..
Food: 5
Service: 5
Restaurantji Recommends
Employee was ignorant and ignored me when I politely asked for fresh hot fries after working a 14 hour shift
Atmosphere: 5
Food: 1
Service: 1
Coupons are very helpfull .?
Vegetarian options: Green beans are good also slaw
Parking: Available and free !
Wheelchair accessibility: Available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
I had a bad experience with an employee(tall black guy) I had an online order and he asked to see the confirmation email(which wasn’t a problem) and when I showed it to him he accused me of showing him a screenshot of an email and I told him verbatim “Man I don’t have to come in here and try to steal a 2 piece chicken box” and he still wasn’t satisfied he wanted to see the order number after I showed him the email and that’s when I got offended because I just showed him the email I should’ve just left right then and there and asked for my money back whoever this guy is he really needs to work on his customer service skills because it’s not that serious to have to go through all of that especially when I’ve already paid my money
Atmosphere: 1
Food: 3
Just got food from there. Pregnancy craving KFC ALL DAY! MY tenders are COLD AND HARD! Called the location as soon as I got home. Let the person on the phone know that I'm not feeling well bc i haven't eaten. No empathy, simply said that I needed to bring back the food and have my receipt. I wanna cry... TERRIBLE. I'm hungry and frustrated.. sending an email to corporate next.. WHY would they sell this
Atmosphere: 1
Food: 1
Service: 1
Waited over 15 minutes for my order. Not once did anyone come outside to tell me how much longer it would be. Nor did they tell me that I had an extended wait when I ordered. When I finally went inside to ask about my order, the manager got an attitude with me. I had to inform him that without us customers he doesn't have a reason to be open. Most places would compensate you for your wait but not this place. I don't think I will be using this location again in the near future.
Atmosphere: 1
Food: 5
Service: 1
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