Wendy's

3154 Augusta Rd, West Columbia
(803) 739-4492

Recent Reviews

jim j

Went through the drive-thru, ordered two chicken wrap combos. Really slow serving each car ahead of me, had several cars pulled up, waiting for their order. Paid and got drinks and was asked to pull up to wait. Sat for 10 minutes, then went inside to see what's going on, when I inquired about my order it was sitting on the counter at the drive-thru window. One of the four guys standing there handed it to me and I left. Never did get straws or napkins and when I got home the wraps were pretty sorry. Looked like mostly wrapper to me.

Food: 2

Service: 1

Btama Wrilea

The managers argued over Spoiled lettuce. The argument was loud and obnoxious! They continued to sell and serve the spoiled lettuce to customers in the drive threw. The young lady who took my order, she opened the wrapper of my already prepared burger, and used her fingers / gloves that she was using to clean, scour through my sandwich and then rewrapped it all while I was looking at her. Filthy, disgusting! Plus I was overcharged for my food. The menue board states that a Biggie bag double stack is $5.00, I was charged $6.54. I attached pictures of the reciept and menue board on Google reviews. The arguing and serving of soiled lettuce was a heartbreaker!

Atmosphere: 1

Food: 1

Service: 1

Art

Nasty experience, I will never go back.

Atmosphere: 1

Food: 1

Service: 1

Galaxy Star

Fix the damn phone

Atmosphere: 1

Food: 1

Service: 1

Joyce Reed

The food was hot and fresh, the service was good. Friendly folks. The bathroom was clean and the eating area was too. Will eat here again.

Atmosphere: 5

Food: 5

Service: 5

Luis Crespo

Food service was good. However the restroom floors were wet with no wet floor caution sign.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy's Fresh-Made Salads

Joyce Driscoll

Salad seemed a little old-soft lettuce and old taste.Service was slowest I've ever had almost anywhere- 20 min with only two individuals ordering in front of us. . One employee had tear drop tattoos under eye. Two prepaying food were shaking and had missing teeth. One customer was in only a bra and not a sports bra, hockey underwear band showing as well as 4" of underwear and sitting on floor in order area. Male companion had on dirty clothing and missing teeth. A couple of customers walked in and within a minute walked out. You form your own conclusion.

Atmosphere: 1

Food: 3

Service: 1

Jimmy Huggins

Set at drive through 15 minutes.Never acknowledged tried calling.No one answered pull up the window.They're sitting in their jabbering away.Cars lined up around building waitingI left will not return

Tyler Grooms

Gone way down hill! Only one car at a time served in the drive thru after 8 or so.Food is meh

Cadence Colgan

Got 2 meals, not busy at all in the lobby or drive through, ended up taking 25 minutes to get. Workers were rude and barely working. Worst Wendys i’ve ever been to, if you’re going to go to work anyway might as well actually work when you’re there. Food sat READY and everyone that ordered before and after us got their food. Ended up just getting a refund and leaving.

Atmosphere: 1

Food: 1

Service: 1

Eric Menegio

Horrible service, sat waiting for our food in drive three for over 30 mins. Employees are horribly rude. On their phones instead of taking orders.

Atmosphere: 1

Food: 1

Service: 1

Eric David

1 hour and 45 minutes wait for them to. Tell. U they don't have half of what u

Atmosphere: 1

Service: 1

Apple Galaxy

This Wendy's is a hit or miss. When it's good it's good service, food, etc but when it's bad it's bad! The service used to be good not sure what happened. Went to stop for breakfast the other day around 10am door was locked in spite of the sign on the door clearly stating the dining room opens at 9am!

Atmosphere: 4

Food: 4

Service: 2

Kenneth Mitchell

Newly refurbished dining room. Looks great.Parking: No issue, more than enough.Kid-friendliness: Hi-chairs are clean and available.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy's Hot & Crispy Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Spicy Chicken Sandwich, Wendy's Fresh-Made Salads

Morgan Smith

Everytime I come here it's the same older lady at the drive through window and she always has the absolute WORST attitude. She's so incredibly rude to me EVERY SINGLE TIME I go. You can tell she completely hates her job. Someone like that SHOULD NOT be in customer service. She makes customers feel like such an inconvenience. I ended up leaving without my food because of her nasty attitude. Will not be back.

Atmosphere: 1

Food: 4

Service: 1

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