Wingstop

Name: Wingstop
Address: 2303 Augusta Rd, West Columbia, South Carolina, 29169, US
Telephone: (803) 728-0940
Price range: $
Rating: 3.1

$ • Chicken Wings, Vegetarian

Hours:
2303 Augusta Rd, West Columbia
(803) 728-0940

Menu Order Online

About Wingstop

Wingstop is a restaurant known for its chicken wings. The hot honey wings are a favorite among customers, but the consistency can vary. Sometimes they are crispy with a good amount of seasoning, while other times they may be less crispy, sitting in grease with barely any seasoning. The fried wings can also be inconsistent, occasionally soggy or not cooked long enough. Customers praise the dry rub seasoning, which remains a popular choice.

Many customers find the service at Wingstop improving, with staff being friendly, patient, and accommodating. Recent reviews highlight an employee named Lakeem, who provided amazing customer service while managing the front by himself. His professionalism and patience made a positive impression, especially on first-time visitors. Customers also appreciate the cleanliness of the restaurant, noting that it looks neat and that the staff cares about the customers.

Despite these positives, some issues remain. Customers have reported trouble reaching the restaurant by phone and have experienced problems with orders not being fully prepared or complete, such as missing condiments like ranch or blue cheese. There have also been complaints about the restaurant's cleanliness, including a lack of trash cans in the lobby and a messy drink station. Service can sometimes be slow, with long wait times.

In summary, Wingstop is well-liked for its chicken wings, especially hot honey wings and the dry rub seasoning. Customers continue to enjoy the food, praise the service improvements, and note the cleanliness, though some issues with order completeness and consistency still exist.