Arby's in Rapid City

“Thankyou Arbys on Main Street. I ordered but had no potato cakes in my bag. I went back and they replaced them. Happy to tell the staff i found the missing potatoes! They must have slid out of the bag and were under the passenger side seat! Funny story, i will gladly pay you back if needed.“

“This certain arbys is always friendly. Fast and good food. But as of 11/10/25. I walked in to eat inside. And the dining area was disgusting. Sticking to your shoes. Food on the floor. Sticky chairs. Trash by fountain drinks. And sticky doors. Maybe they are short on help. But usually this place is sparkling clean. And smells clean. Just not today. Maybe its new manager? I remember couple years ago a nice older lady was on her hands and knees scrubing the doors when it was only 10° outside. She said she hated to see smudged doors. Bless her heart. The place always was super clean because of her i think. But, otherwise Food was still good and service was good. Just needed major janitor work. Clorax disinfecting time. 😇 Just putting this out to maybe let staff know it was gross inside.“

“Best Arby’s I’ve ever eaten at. Restaurant was clean, customer service was excellent, fountain drinks mix was spot on and food was fresh and hot. First time I’ve ever gotten a double roast bed that was truly a double! I know it’s just fast food - but they did a great job!“

“Came in with my mom. There was a guy by the name of Kyle there. From the start of getting our order, making sure we had what we needed he was very helpful my mother had dealing with some stressful things and Kyle’s kindness made her smile. She told me he’s a nice young man. The food was hot and good. I’m thankful to see guys like this working in management. I told him personally, I appreciate him.“