Arby's in Rapid City

“I went there today and got a sandwich and they did mess it up I called and they were very nice and when I got my sandwich nice and it was fresh and perfect and very good service I don’t know his name but the guy at the window was very respectful.“

“This certain arbys is always friendly. Fast and good food. But as of 11/10/25. I walked in to eat inside. And the dining area was disgusting. Sticking to your shoes. Food on the floor. Sticky chairs. Trash by fountain drinks. And sticky doors. Maybe they are short on help. But usually this place is sparkling clean. And smells clean. Just not today. Maybe its new manager? I remember couple years ago a nice older lady was on her hands and knees scrubing the doors when it was only 10° outside. She said she hated to see smudged doors. Bless her heart. The place always was super clean because of her i think. But, otherwise Food was still good and service was good. Just needed major janitor work. Clorax disinfecting time. 😇 Just putting this out to maybe let staff know it was gross inside.“

“The food here was absolutely amazing. My husband and I really enjoyed our experience here. We always have lunch before driving thru the Black Hills. Keep up the great work. We will definitely come back to this location the next time we're in Rapid City.“

“I never really eat at Arby's, but found this to be convenient on the way to our destination. The staff at the Rapid City location was amazing. They were very friendly, made eye contact and made you feel like an actual customer. The food is what you expect it to be, the staff at this location is what makes them different.“