Arby's

3920 Cheyenne Boulevard, Rapid City
(605) 342-8370

Recent Reviews

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Don P

Puhleeese STOP with the stupid french dik commercials every five freaking minutes!!! I’ll NEVER eat at any arbys anywhere EVER AGAIN due to this ad campaign for a sub-standard sandwich!

Keith Mcclain

Food always good at this store

Atmosphere: 5

Food: 5

Service: 5

Quinten Feickert

Ordered the gobler sandwich, it was overpriced,nothing to it and th r n it was smothered with mustard which was all you could taste.

Atmosphere: 4

Food: 1

Service: 4

David Way

We stopped in to grab a “quick bite”. We had a trailer on so we had to go inside rather than the drive through. It ended up being a blessing in disguise because the gentleman who was behind the car at the window when we went in, was still waiting at the window when we left. I was torn on giving the service a one star. There were 3 people in there, but only two of them were really working. The other stood at the fryer and wouldn’t acknowledge anyone’s existence, including his coworkers. I went with a two star because of the two who were actually busting their butts. And the gentleman who took care of us was extremely calm and collected considering everything he was juggling. 10 stars to him. And the gal in the back stayed focused and on task the whole time. The 1/2 hour to get food was a bit long and ended up costing us the time we needed to stay in front of the snow storm. The store is in dire need of some TLC. From tile and grout missing, cabinet doors hanging crooked, a dozen or so push pins in the walls randomly. We didn’t go hungry, and the food was prepared fresh and hot. We were all very pleased with the food and with how she prepared it. A sandwich actually looked like a sandwich. If you’re hungry, it will do. But I question the back kitchen’s upkeep if they allow the ordering & dining room area to look like that. Management needs to do some housekeeping and managing.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Roast Beef, Potato Cakes, Dr Pepper, Double Beef 'N Cheddar, Greek Gyro, Smokehouse Brisket, Double Roast Beef

Kade Calico

We ordered from our hotel and picked up at the restaurant. We specifically ordered 12 packets of Arby's sauce, and received none. Also my turkey, bacon, ranch sandwich was only cut through 1 piece of bread.... I had to use the handle of the plastic fork to finish it.

Disappointing.

Food: 4

Service: 1

Shyann Lenoir

Pulled up to the drive through and tried to order a beef and cheddar only to be told they are out of roast beef. I then change my order to a turkey gyro with crinkle fries and a coke. A side of 6 mozzarella sticks and my husband got a chicken sandwich with fries and a drink. Lucky enough my husbands order was fine. Mine however instead of the gyro I ordered they give me a cold chicken bacon ranch sandwich. And only 5 mozzarella sticks out of the 6 I was supposed to get. Needless to say I am highly disappointed with this location once again.

Atmosphere: 1

Food: 3

Service: 1

ryan jerke

46min waiting to get my order this place is a joke to elsewhere

Atmosphere: 1

Food: 3

Service: 1

Tiff Kais

This certain arbys is always friendly. Fast and good food. But as of 11/10/25. I walked in to eat inside. And the dining area was disgusting. Sticking to your shoes. Food on the floor. Sticky chairs. Trash by fountain drinks. And sticky doors. Maybe they are short on help. But usually this place is sparkling clean. And smells clean. Just not today. Maybe its new manager? I remember couple years ago a nice older lady was on her hands and knees scrubing the doors when it was only 10° outside. She said she hated to see smudged doors. Bless her heart. The place always was super clean because of her i think. But, otherwise Food was still good and service was good. Just needed major janitor work. Clorax disinfecting time. 😇 Just putting this out to maybe let staff know it was gross inside.

Atmosphere: 3

Food: 5

Service: 5

Robert Foote

Loved it!!

Atmosphere: 5

Food: 5

Service: 5

Gina Curran

We did not get everything we ordered. No Arby's sauce at all.

Atmosphere: 1

Food: 3

Service: 1

M Rye

Horribly dirty floors, walls, doors, sidewalks. Need to be professionally deep cleaned to give staff any chance of keeping it clean. Staff and food were fine.

Atmosphere: 1

Food: 5

Service: 5

Peg Leonard

Tried to order food and the very terrible counter person rejected our paper money saying it was all counterfeit (had just went to the bank and got the money from them). Refused to give us our order. We went next door to McDonalds, no problem getting food from them!!! Terrible customer service! Terrible manager! Never again will we stop there!

Service: 1

Jeremy Brenden

Honestly this was a terrible transaction. Service was average at best and the 1 roast beef sandwich I ordered was horrible/disgusting/inedible. That's right 1 sandwich is all I ordered and it was made with not sliced roast beef but a half pound of all the crumbles on a soggy bun! Just terrible Arby's!

Atmosphere: 1

Food: 1

Service: 1

Parzival Skyy

Food wasn't bad but the wait times are ridiculous

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: French Dip, Chicken Tenders

Dan K (dksirstone)

This Arby’s is very clean, the staff was friendly, and the food was perfectly served.
I feel like I don’t always receive piping hot curly fries from Arby’s, but these were fresh from the fryer and perfectly done. The roast beef sandwich was perfect, but their chicken tenders were a bit dry and firm. I normally don’t add chicken to my Arby’s order, but I added it for some more protein after a long weekend of hiking. The food I did come here for was perfectly served and delicious.

Atmosphere: 5

Food: 5

Service: 5

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