Freddy's Frozen Custard & Steakburgers

Freddy's rocks

Patty melt hell 👍 yeah brother 🤘

Atmosphere: 5

Food: 5

Service: 5

Freddy's is definitely delicious

Atmosphere: 5

Food: 5

Service: 5

Great burger, love their fries, shake was really good too.

Atmosphere: 4

Food: 5

Service: 5

Good enough food. Yummy custard. The place is really quite dirty. Bathroom floor is so greasy it’s slippery.

Atmosphere: 2

Food: 4

Service: 2

30 minutes in drive thru on my first ever visit. Guy asks my name when I get to pickup windows. Wrong name after spelling it out, twice. Yeah no, sorry I'm not going back.

Sigh. This review isn’t about the young people working today and trying to make a living. It’s about whoever manages and supervises the Rapid City Freddy’s. 1.)it should not take more than 20 minutes to get anything at a place with a drive through. There was only one car in front of me and the dining room was 1/3 full. This is a food management/time management issue someone had failed to train on 2.) If you mess up someone’s order, like happened to mine, have them come wait inside. Your parking lot is not built for anyone to just pull forward and I was in everyone else’s way 3.) when you finally brought my order to my car it was wrong. By the time the right order came out it was cold. At this point just refund me. I’m never coming back for this free combo meal coupon you gave me.

If Culver’s can figure out their drive through with basically the same menu, I don’t know what you guys are doing. It feels like you built a franchise to make money and then left it run itself. Which is a poor way to treat customers AND employees.

Atmosphere: 1

Food: 3

Service: 3

Fast and the good and bad that included.

Atmosphere: 3

Food: 3

Service: 4

The food was amazing and the ice cream was even better. The customer services though wasn't the best. My boyfriend had asked a manager named Kasey and had given him a very rude answer. Once he walked away she made a rude face as if he was an idiot. He confronted her and she was just continously rude. But we talked to another manager and he was soo nice and Billy was also very nice.

Atmosphere: 4

Food: 5

Service: 2

Just go

Atmosphere: 5

Food: 5

Service: 5

Great place to go when you need so fast food and great employee service

Atmosphere: 5

Food: 5

Service: 5

Food is okay, get ready to wait. If you're not hungry, order now. By the time the food gets here you'll probably be hungry. I have been here several times now. Every time the food is just okay. It has never been hot. But it has been edible. I have gone through the drive-thru several times. It has always taken forever. This last time it was almost a half an hour of waiting just to get to the window to pay. And then I waited about 5 minutes at the window, to get my one order. As I was waiting there I had plenty of time to look inside, and see the poorly kept floor. Probably enough food on the floor to sweep up and make several meals. There were workers with long hair who did not wear hair nets. So far I feel lucky that I have not gotten hair in my food. Maybe a year from now, management will realize that this is a great spot for a fast food restaurant. I'll try then, and update my review if anything has changed.

Atmosphere: 3

Food: 3

Service: 2

Very loud.But food was good and place was clean

Atmosphere: 2

Food: 3

Service: 4

Its 5pm on Tuesday the 16th, and the food delivery places says you are closed for deliveries....but I can setup a delivery for tomorrow all day anytime....guess we won't be trying Freddys because we cant go there in person.

Atmosphere: 1

Food: 1

Service: 1

Great food 😋! They do good considering the fact that they are so Busy. Worth the wait

Love the food here!

Atmosphere: 5

Food: 5

Service: 5