Arby's in Sioux Falls

“I really like this Arby's usually, and I would have liked to give them a 5 star for all but the lady acted irritated by me asking for a extra cup to share a shake with 5 yr old grandson. Let's face it at both our ages we don't need a full shake each. Lol I do recommend this place to eat tho, just hope you get the great cashier's I had in the past.“

“We didn’t eat here. Sarah found Cooper (lover boy) after the manager at the hotel across the street kicked him out and locked him out the building while we were grabbing a bite to eat. You are a freaking saint and deserve the world! I hope you do great things and get promoted to CEO of Arby’s or whatever your dream job is. Thank you thank you thank you for finding my baby and getting him back to me. My other two loved their treats too! Thank you so much from the bottom of my heart.“

“Super friendly staff. Food was good (I had a modded order and it was correct). Very detailed oriented. Good experience ?

Vegetarian options: No surprise here; it's mostly sides (fries, jalapeno bites, shakes, desserts, Mac and cheese, side salad, etc.)“

“We recently had an outstanding experience with Arby's right here in Sioux Falls.
​As a fellow local small business—AAA Mobile Welding—we know how crucial excellent service is, and they truly delivered. It is motivating to see their commitment to quality and supporting the local business ecosystem. We highly recommend them! This type of positive local partnership is what keeps the small business community strong against the big box stores.
​Thank you again, Arby's!“

“I've been coming to this Arby's multiple times a week on my lunch break because it's close to work and the food is usually good. I even started taking my lunch later to avoid the 11:00 AM to 1:00 PM rush so I can get in, grab my food, and get back to work quickly.

The biggest issue has been the customer service. Sue often seems to have trouble hearing what I'm ordering, which leads to repeating myself several times. I also sometimes get the impression that I'm inconveniencing the staff, which isn't a great feeling as someone who comes in regularly.

I used to order through the app almost every visit, but I stopped after being charged twice for a single item on one order. The app has also been frustrating because Apple Pay doesn't seem to accept my Discover card, so I have to manually enter my credit card security code or switch to my Capital One debit card every time. That makes using the app more hassle than it's worth.

When I do place mobile orders, they're often packaged like they're for DoorDash, with the drink sealed as if a delivery driver is picking it up, even though I'm coming inside myself. It's not a major problem, but it feels unnecessary.

The food and wait is consistently good, which is why I keep coming back. I just hope the service and ordering experience improve, because this location is really convenient and I'd like to continue being a regular customer.“