Freddy's Frozen Custard & Steakburgers

We went through the drive through in Carmel, IN. 2 of the 3 burgers were to be plain and had cheese. Went into the store to get them fixed and waited a long time to have them remade and still have cheese on them. Was given a refund and waited again for them to be remade a 3rd time. The third time they had the bottom half of the bun and 2 plain patties but not a top to the bun. At this point I gave up and didn’t eat lunch. I have loved Freddy’s for a long time but it will be a LONG time before I go back.

They stole money from me! I ordered through Freddys website for delivery. Ordered three meals with concretes. The meals were delivered but no concretes. Called the Freddys in Sevierville Tn were the food was ordered from and told them and they said that’s not there fault and can’t do anything about it! They said they have a sign up telling the drivers to go in cooler and get the drinks so it’s not on them. I explained it is because I ordered through their website not DoorDash! He said nothing they can do! I already paid of course through their website so I am out my money and food. He said he can’t do anything and hung up on me! That is theft!!!

Everything was great except our fries on that visit. They tasted like they had been sitting in the warmer for quite awhile.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Double Cheeseburger, Cheese Curds, French Fries

Best food ever!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Freddy's Original Double Combo

Hope you got plenty of time

Atmosphere: 3

Food: 3

Service: 1

Burgers are piping hot, made to order, and the service is great. Will be coming back soon

Food: 5

Service: 5

Recommended dishes: Freddy's Original Double Combo

Hot and tasty. Was asked a few times if we needed anything by a passing employee. Nice, clean dining room. All good.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Ice Cream Sundaes, Freddy's Original Double Combo, French Fries

First time eating there. Food was fresh & hot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tater Tots, Grilled Chicken Club Sandwich

Clean.. hot food ..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Freddy's Original Double Combo

Good restaurant and open pretty late too. Great for a late night snack and hangout with friends. Also located in a pretty busy part of town so they might have some traffic. Altogether a good restaurant with a pretty clean environment.

Vegetarian options: Veggie burger

Parking: Free parking

Kid-friendliness: Kid friendly

Wheelchair accessibility: Wheelchair accessibility

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Single Bacon Cheeseburger, Ice Cream Sundaes, Freddy's Original Double Combo, Bacon Double Cheeseburger, Cheese Curds, French Fries, 5 Piece Chicken Tender Combo, Cheese Fries

Food was ok but not what it's bragged up to be and person at drive through window at lunch on 8/16 was straight-up amazing and patient!

Atmosphere: 5

Food: 3

Service: 5

The food was delicious, but the fries are pretty small..

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Bacon Double Cheeseburger, French Fries

Rude staff. Terrible service

Atmosphere: 1

Food: 1

Service: 1

Check your order! When I got home I discovered my Pepsi was actually a glass of water, the shake was completely melted like it had been made for an earlier customer and left sitting on the counter. Also missing an order of fries

Food: 2

Service: 1

Great food with helpful staff. I am not a fan of shoestring fries, but in the world of shoestrings they are the absolute best.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Freddy's Original Double Combo, French Fries