Tim Hortons

$ • Coffee Shops, Bakery

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About Tim Hortons

Tim Hortons in Idylwyld is a convenient spot for consistent orders and decent customer service. Despite occasional item shortages, the friendly employees go above and beyond to ensure a positive experience, like making a last-minute mini egg donut. The staff member was extremely understanding when a customer changed her mind about a strawberry smoothie, showing exceptional positivity and understanding. The restaurant is often quick, even during busy times, as one customer waited for a breakfast donut and coffee faster than expected. The drive-thru is usually not busy, and the girl who takes orders is very nice and efficient, often preparing the whole order herself. However, the restaurant sometimes struggles with cleanliness, with unclean tables and a large spilled drink left uncleaned for a while. Some staff members may seem indifferent, but overall, the service remains satisfactory. The food is really good, especially the breakfast items, and the staff's friendliness makes the visit pleasant despite minor issues with cleanliness.