Starbucks
$ • Coffee Shops
Hours:
121 Cusick Rd, Alcoa
(865) 982-0642
About Starbucks
Customers' Favorites
Starbucks Reviews
They didn’t even mix the drink!! Emma team lead needs some customer service and phone etiquette training.
numerous cars in drive thru. 3 people inside., so I went inside and ordered. 20 minutes for me to get 2 coffees I ordered at the register
learn the difference between creme and coffee, comprehend what no to something means. basically follow the directions on the order or hire people who know how to read. turn in back into a Burger King, at least they got their orders correct
Ratings
Menu
Hours
| Monday | 4:30AM - 10PM |
| Tuesday | 4:30AM - 10PM |
| Wednesday | 4:30AM - 10PM |
| Thursday | 4:30AM - 10PM |
| Friday | 4:30AM - 10PM |
| Saturday | 4:30AM - 10PM |
| Sunday | 4:30AM - 10PM |
The Starbucks across from the airport is known for its great staff and clean layout with ample seating inside and out. The iced white chocolate mocha with an extra shot and the bacon, Gouda, and egg sandwich are customer favorites. Despite a small parking lot and tricky highway access, the convenience for travelers is a plus. Guests appreciate the fast and friendly service, with one mentioning the excellent Iced Chai Tea Latte. The location is majorly convenient, being on the airport road, and it can get really busy in the mornings. Customers enjoy getting their first red cup and welcoming back all the holiday favorites. The staff is described as going above and beyond, with one employee, Harley, finding a bandage for a customer's child who had just fallen and skinned their knee. The environment is positive and welcoming, with 8 people working efficiently like a NASCAR pit crew to provide fast and friendly service.