“EDIT: Gave them another chance a month ago (late Sept) and everything actually went well. Been back 3 more times since and was good each time! New management maybe? Either way, I'll leave my old review up, but I'm adding this edit and bumping up to four stars for now.I've been going here occasionally for probably near 30 years. Place has had its ups and downs, but ever since around 2020 around 75% of our visits have been in some way bad. Often laughably bad even. Drive-thru lines almost always take 20 to 30 minutes to get through, even with only 4 or 5 cars in the line. The employees do weird stuff like yell out the window to insist we not pull up the window until they say we can, probably so they can make their customer service speed numbers look good by cheating. At least half of the times I go, they are out of something I order, whether its no lettuce, or no salads, or no fries, or the frosty machine is down, which makes having waited in line so long to get to the speaker more frustrating. Lately the employees are a joke too. At best we are greeted with a very unenthusiastic "welcome to Wendy's...." with no "may I take your order" or anything else. Sometimes they just mumble "Go ahead with your order". Today I took my family to get frostys to celebrate my oldest passing her drivers test. Usual slow line with only 4 cars, usual bummed out worker on speaker, and made us wait to pull to the window. When we got to the window my wife asked if we could add an extra frosty and the gal at the window huffed and said "I done already had made these ones, now I got to make another one". She looked so angry as she got another cup and pressed a button for 4 seconds... That was when I said, yeah, I'm gunna finally drop a review for this pitiful place.“
“Hey yall, every Wendy's I've been to needs to sprinkle some more salt on the fries. OR just make that you bring some with ya!. Also, the drinks need more carbonation. We legit will pass by Wendy's (SOMETIMES) because of the drinks and/or fries. The Frostys are usually on point though!“