Wendy's in Memphis

“This store has restored my faith in humanity. (6/5 8pm so the right employees get credit) They were friendly, efficiently working together, and made exactly what we ordered. The person handling the order out front actually checked the board to make sure the order was right. Nobody bothers to actually check anymore! I love you Friday night shift Wendy's!“

“Went to Wendy's today. They greeted me within 10 seconds of walking in. The cashier was very polite. I believe it was the assistant manager. Who said she would accommodate my order. Since I had to wait a while. Instead of a single burger I received a double burger. The restaurant was very clean.“

“I frequently take long cross-country trips and stop at fast-food restaurants along the way. I’m often nervous about asking for changes because I worry about upsetting the staff or how my food might be handled afterward. But Kiiya, the manager at this location, made me feel completely at ease.

I hadn’t realized the burger I ordered contained bacon. When I brought it back, I explained that I had overlooked the menu description and offered to pay for a replacement. Kiiya was incredibly kind and understanding and offered to replace it at no additional charge, even though the mistake was mine.

Her kindness and quick solution turned an uncomfortable moment into a wonderful customer-service experience. Thank you, Kiiya!“

“Outstanding service, clean and friendly atmosphere, I love wendys chili, especially when I gets lots of burger or meat, it sometimes settle at the bottom of the pot. I love there fries, they say the fries have sea salt on them, and there various sandwiches are delicious to me, ill definitely be eating there today, lots of restaurants to choose from. That's really convenient. I also love their loaded potatoes. ?“

“Stopped by this Wendy's and had a great experience. The drive-thru moved quickly, customer service was friendly, and the food came out hot and fresh. Order was 100% accurate. A solid, reliable stop if you need a quick bite in the area.“

“It was a pleasant and calming atmosphere. The crew was amazing and everyone made me feel welcomed... most importantly My food was hot and fresh.. I ordered 3 of the 8 dollar biggie bagg specials they are offering right now!!!! TO THE ENTIRE CREW GIVE YOURSELVES A HAND FOR DOING SUCH AN AMAZING JOB!!!!!“

“I went through the drive thru but service was pretty good ...nothing bad to say. He even allowed me to switch flavors of my last soda...everything was fixed as requested, fresh, tasty and hot. No complaints!!

Thanks guys for being nice and providing the professionalism needed!!!“

“My drive through experience was awesome. The young lady took out order got everything correct had a very nice attitude. We got to the wonder to pick our food up. The people at that window were very polite. And make sure that we had everything that we needed before window. And our food was fresh and hot and my peppermint frosty was delicious.

Kid-friendliness: Chicken nuggets“

“Stopped by around 8:30 AM on Sunday and had an amazing experience. I was the only customer, and the service was incredibly fast and friendly. The food was piping hot and so fresh that even my dog was trying to steal a bite! Definitely a great morning stop.“

“Tonight I did something I haven't done in years, and that's have a great experience at the Highland Wendys. The lady at the window was extremely nice and helpful, and the man who made my food was really nice too and everything was hot, fresh and delicious. Their awesome attitudes and service make all the difference in the world.“

“My dad, daughter, and I stopped in for lunch and received the best service ever. Ms. Brenda was phenomenal, polite, and the whole team was amazing. I definitely will return.

Kid-friendliness: Ms. Brenda was patient with my child ??“

“Wasn't a long wait, cashier was nice but my bacon cheeseburger didn't have bacon on it and the meat was cold. Had to go back to get it corrected. Cashier gave me fresh french fries with it so I'm still giving them 4 stars. It's really a good thing when they don't treat you like YOU messed up the order!“

“The cashier who waited on me was very friendly. The other employees seems to be happy at work which was good. The restaurant was clean, parking lot also. The only down side was that the chicken nuggets were warm, the fries also and the food just didn't taste good especially the chicken nuggets tasted to process which I should have expected for the price I paid. But overall all I would give my visit three star's out of five.

Parking: Restaurant has it on parking lot. Also it has a shopping center in it. Plenty of parking available.“

“The grilled chicken wrap with baked potato is my new favorite from here. I've probably gotten it 10 times in the last month. I usually order on the ap and my order is correct every time and hardly every have to wait. Please keep this item on the menu“

“I had a issues regarding my order. In a calm friendly manner they addressed my issues resolving it problem free. My food was hot, fresh,and correct .the customer service was excellent and positive 👍🏾 Jan 1st night 🌙 shift made sure 👌🏾 my new year's day continued going great and i appreciate that thank you 😊. Happy New Year“

“I love this Wendy’s. The assistant manager is absolutely amazing. My food is always fresh. My food is always on point. They are very professional. That assistant Manager. I will always give her a top 10 I will always go to this Wendy’s because I know my food is gonna be right, but it’s also the respect that they give. Thank you keep up the good work. Y’all are doing the absolutely wonderful job..“