Dunkin'
$ • Coffee Shops, Donuts
Hours:
Merchants Walk Shopping Center, 4930 Thoroughbred Ln, Brentwood
(615) 307-7308
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
This is the best Dunkin I've been to periodt! I have not waited more than 1 minute for my order in the drive-thru. Other locations in Smyrna and Murfreesboro are way slower and also not nearly as friendly.
Can't get right would be a great description for this location. Couldn't get the order correct after 2 trips inside. No apologies or a sense of remorse for the performance, customer service, etc. Will NOT return. I'd rather drive to Antioch.
My only complaint is there are too many calories in their products. There was quite a crowd in there yesterday.
Ratings
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 6AM - 8PM |
Dunkin' offers exceptional service, with friendly and efficient staff. The restaurant typically has limited options on weekends, although they may not always have the desired donut variety. The drive-thru experience is also praised, with a crew that is quick to take orders. The staff is changing things up with new leadership and serves food that is warm, soft, and tastes good. The hot chocolate is so good that customers prefer it. However, the lobby service can be slow, with long waits for drinks as the drive-thru is prioritized.