{{ group }}
-
{{ item.name }}
- {{ item.properties.formatted }}
“Parking was good. Service was fast and I did not have to wait long for my food. I was able to get back to work on ⏲️.
Parking: Plenty of parking in the parking lot and the parking was very close to the entrance. I was back to work on ⏲️.
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
“I recently paid my first visit to this Taco Bell when I was in Brentwood for work. It was a rainy, dreary day and Jim wanted some comfort food. (Don't look at me like that. I worked at Taco Bell for over 9 years. It's my comfort food. :) )
The dining room in this location looks larger than most, and I get the feeling this location is relatively new...or maybe not-too-long-ago remodeled.
Before going any further, I will say that I despise Taco Bell for pushing customers to order at a kiosk. Do I understand why? Yes, from a dollars-and-cents perspective, but that doesn't mean I have to like it. It's as if they put more emphasis on the bottom line than they do on the customer experience. The kiosk is 100% impersonal. The kiosk doesn't greet you. The kiosk doesn't smile and ask you how your day is. That's across the entirety of Taco Bell, though, and not against this location. It's not that you can't order at the counter (should you be able to get someone's attention), it's just the they'd 100% prefer you did.
The dining room was immaculately clean when I walked in and made my way to the cold, impersonal ordering kiosk. I placed my order and waited for my food. After about five minutes my order was delivered. It was hot and accurate, and well-portioned. It was entirely what I was expecting with no problems. When I was done with my meal I was still hungry, though. I thought "You know what this meal needs? It needs a Taco Supreme®". So I went to the counter to order one.
The gentleman at the counter (yes, I opted for the counter option) took my order and I paid -- using cash! -- and had a quick conversation with the employee that took my order. It was rather pleasant! (Try that with a kiosk. It'll just look at you judge-y).
My Taco Supreme® was made fast and tasted great.
The next time I'm in Brentwood I'll definitely visit again. Clean dining room. Fast food delivery. Pleasant staff. OH..and I love the aesthetic in this place.“