Starbucks in Bristol

“Walking into Starbucks is usually a comforting experience, but my visit today was on another level entirely—and that’s thanks to the legendary trio: K, Nanny, and Emm. I don’t know what kind of star-child synergy the universe put in place when it scheduled them all on the same shift, but the energy they brought could have powered the espresso machine by themselves. This review is basically a standing ovation in written form.

From the moment I stepped in, K greeted me with the type of customer service that should be put in a museum. She didn’t just say hello—she delivered a whole warm-hearted, personality-filled vibe that made the entire store feel brighter. I watched her handle a line that would’ve broken weaker baristas, and she did it with precision and a smile that probably cured someone’s seasonal depression. She remembered multiple people’s regular orders without checking the screen*ñ—a skill that deserves its own award ceremony.

Then there’s Nanny, who was working the register like she was conducting a symphony. I swear every order flowed smoothly because of her. She’s the kind of person who makes you feel lighter just by talking to you for 30 seconds. She complimented someone’s nails, joked with a customer having a rough day, and somehow kept the line moving fast enough that nobody even had time to impatiently refresh their phones. If Starbucks is ever looking for someone to train employees worldwide, Nanny should be the candidate.

And Emm… listen. Emm is the reason your drink tastes better than usual and you don’t know why. Their bar-making talent should honestly be studied. My drink came out looking like it belonged in a commercial—foam perfect, drizzle symmetrical, temperature ideal. Emm works with this quiet focus that screams professionalism, but the moment you talk to them, they’re funny, calm, and effortlessly kind. The balance? Impeccable. You can tell they actually care about the craft and not just the job.

What stood out most was how well the three of them worked together. There was no chaos, no shouting across the café, no mixed-up orders—just pure teamwork. At one point, K handed off a drink to Emm with such smooth coordination it felt choreographed. Meanwhile, Nanny was connecting with customers like she’d known them for years, keeping the mood light and the line moving. I’ve been to many Starbucks locations, but few operate at this level of synergy.

The store itself was clean, the music was the perfect volume, and every customer left smiling—because how could you not with this trio setting the tone?

Starbucks corporate, if you’re reading this: K, Nanny, and Emm are your A-team. Protect them at all costs. Promote them. Give them their own beverage line.They made this visit unforgettable, and I’ll absolutely be back.“

“Just passing through staying at a nearby hotel, but I wish this was my regular Starbucks. I was first customer in the door when they opened, getting our coffees before getting in the highway, and the three young ladies working this morning were just delightful. So courteous and friendly, and energetic even at 5:30 a.m.! They surely got my day off to a wonderful start and I am certain they brighten everyone's day throughout their shift.

Skip the lousy breakfast and coffee at your hotel ... come here! Money well spent.“