Five Guys
401 Broad St, Chattanooga
(423) 425-9686
Recent Reviews
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Garbage service everytime I come here when a Manger isn't there my food is never ready in a timely manner when I order 15 minutes before getting there. Pay people how much your meals cost an hour and you may get some good employees.
Food was greasy. Bacon on burger was burned and super salty. The fries were soggy and everything is going ay overpriced. Friendly staff. First and only time we will be choosing to spend here. Summary... Greasy and overpriced.
Solid burger and fries as always
Atmosphere: 4
Food: 5
Service: 4
Love this place.
Atmosphere: 5
Food: 5
Service: 5
You guys like dirty napkins and trash bags chilling on your buns ? I don’t. I’m never going back
Atmosphere: 3
Food: 3
Service: 5
Took lunch and ate it somewhere else
Atmosphere: 5
Food: 5
Service: 5
Astronomical portions. Biggest in any burger restaurant I've ever ordered from. And that was *without* ordering an extra patty.
Atmosphere: 5
Food: 5
Service: 5
It was way to cold in the building everyone was shivering try to eat and the drink machine wasn't working right so I had to buy two 20oz drinks that was bs. But the burger was good.
Atmosphere: 1
Food: 4
Service: 4
note that i do love five guys but i really need to let yall know DO NOT GET ANY WATER/DRINKS FROM THE MACHINES. i got some water and gagged from how awful it tasted, genuinely like metallic almost blood like taste i thought maybe my mouth was bleeding (it wasn't). i would've let the employees know but this was during a delivery so i couldn't. please clean or fix whatever is in there
Atmosphere: 1
Food: 1
Service: 1
Best five guys around imo
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Five guys is usually a once a week stop for me. Nothing like a good juicy cheeseburger to hit the spot. Frys are always over the top and the peanuts are good also.
Atmosphere: 5
Food: 5
Service: 5
Under the old management this place was slowly withering but the new management and night team was genuinely astonishing! I have been to 5 guys across the country and when I say this ranks in the top three because of freshness, speed of service, and the energy this night team gives off I mean it! I left a one star review about a week ago+ due to the experience I received before they changed out the crew here but I came back tonight and let me tell you this is a five guys you’ll want to visit no matter what part of Chattanooga you live!
I know 2 months ago this location or organization got bought out by new ownership but I have to say they are onto something with the crew they have at this location truly. 10/10 on crispy fries(Cajun of course) and 20/10 on the burger! I’ll be back as they have truly redeemed themselves and I’ll be bringing my entire family to experience what a real 5 guys should be! I wish I would have asked for the young lady’s name because when I walked in I was greeted with a smile, a welcome to 5 guys and an energy that cannot be replicated. I’m grateful they have put this night crew together because this is exactly what this location needed truly truly truly!
Below I have a picture of the fries in the bag (filled uppppp) , the golden crispness of the fries, and the amazing burger full of juiciness and made perfect!
Atmosphere: 5
Food: 5
Service: 5
the service is terrible, waiting 30 minutes for a burger is too much
not very tasty. burgers are small
Atmosphere: 2
Food: 1
Service: 1
Came here for dinner around 7:30 on a Monday. When we walked in no employees were to be seen by the time we got to the register to employees came out and let us know that they did not have any burger meat. Five Guys BURGERS and fries should not be running out of burgers.
Food: 1
Service: 1
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