Jack's
$ • Fast Food
Hours:
6411 Lee Hwy, Chattanooga
(423) 498-6297
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
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Great prices. Cozy.Inside with fireplace & Tv. 🥰
I waited for 20 minutes I’m the drive thru. And when I was about to place my order. They had no biscuits…. Why didn’t the manager come out and let us know. I work. Can’t wait all day!!! And I think I am crossing them off my list of places to go!!
What a pleasure to arrive at the pick up window to find Michael with his beautiful smile. What a professional employee. His pleasant attitude makes me reconsider my thoughts of all the nightmarish folks at other restaurants. Way to go, Michael!!
Ratings
Menu
Hours
| Monday | 4:30AM - 10PM |
| Tuesday | 4:30AM - 10PM |
| Wednesday | 4:30AM - 10PM |
| Thursday | 4:30AM - 10PM |
| Friday | 4:30AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 6AM - 10PM |
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Jack's restaurant serves hot and tasty food, including good burgers and fries. The food is generally good, with highlights like the Jack's burger and chicken tenders, which are great. Their buttery biscuits just melt in your mouth. Service can be super quick and friendly, with very sweet and bubbly staff who make sure customers have an enjoyable experience. However, service can also be inconsistent, as orders are often incorrect. Staff sometimes do not pay attention and can be not polite, rushing customers. There are concerns about cleanliness, particularly with dirty bathrooms and employee hygiene. The floors can be slick with grease. Some items, like the tea, can be old and sour. Despite these issues, some dishes like the chicken tenders and the 2 pc chicken & 2 sides are well-received. Overall, while there are satisfactory dishes and great people, the combination of inconsistency and service problems may deter some customers from returning.