Jersey Mike's Subs

I was very disappointed with the experience i had in this store. I was completely sober and i felt like i was in a twilight zone. No one knew what they were doing and seemed to be making everything more difficult and confusing than needed. They also were rude

Server was extremely unpleasant.

Atmosphere: 1

Food: 1

Service: 1

Very rude!

Atmosphere: 1

Food: 1

Service: 1

Had a Portobello beef sub in Columbia Tennessee and it was the best sandwich I've had in a long time went to my local Jersey Mike's order the same sandwich and it sucked so I guess they make them different at different Jersey Mike's you would think they would have the same recipe at every store

Atmosphere: 2

Food: 2

Service: 3

Is this normal? Dirty receipts sitting on top of sandwiches??

Food: 1

Menu price for regular roast beef is $9.75. I was charged $10.45 (before tax). I inquired about it and the staff member was like, "I don't know," and moved on to the next customer.

Also, they were making two orders behind me concurrent to mine, me having been waiting patiently, very much increasing the amount of time I have to spend in the store.

Lastly, portion size was supremely unimpressive.

I won't return.

Atmosphere: 4

Food: 3

Service: 2

I waited 41 minutes for an online order. Literally watched 20+ customers walk in, order and leave with their food while my kids waited hungry. No apology, no nothing. The employee dropped the bag as she walked away. Communicate with your customers and just let them know when something happens.

Atmosphere: 1

Food: 5

Service: 1

I showed up today with an outdated gift card I had found in my house hoping to see if I could get dinner because I haven't had a proper meal in a few days. The company website wasn't able to give me a balance so I wasn't even sure if there was anything on it. Heather the cashier was patient enough to try multiple methods to recover the balance and eventually was forced to type in all the numbers by hand, but the value was recovered and I was able to buy food. I am sorry I could not tip as I haven't been paid in several days but Heather and the other person who's name I didn't catch but had brown hair tied back, the two of them secured my survival for the day without any sort of awful vibe and I felt very grateful for their work

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesteak

Great subs, but they don’t make your subs ahead of time like the app says. I placed an order that was supposed to be ready by 1:36. I arrived, and stood to the side, and waited for someone to acknowledge me which didn’t happen. I had to finally speak up at 1:48, and my sub wasn’t ready at 1:48 so I gave up and got in the regular line, at which point I was served at 1:52, and saw my receipt next to a load of bread. Also, it’s always too hot in there.

Atmosphere: 3

Food: 5

Service: 3

Always very good.. Excellent Customer

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Giant Super Sub, Roast Beef and Provolone

The female employee was very sweet and doing the best she could. They don't have enough employees to manage. She should move on to a job where management will appreciate her.

Atmosphere: 1

Service: 1

Never been till recently. It was not a disappointment. The cheesesteaks are great!

Atmosphere: 5

Food: 5

Service: 5

Busy at lunch. Good gluten-free Big Kahuna.

Atmosphere: 5

Food: 5

Service: 5

Meena took great care of me. Chicken Philly with tomatos. Delicious. Definitely going back!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Giant Chicken Philly Cheese Steak

Jersey mikes always has amazing subs, sadly they rarely have good customer service.

Atmosphere: 5

Food: 5

Service: 3