This was my first experience eating at Sbarro and I had doubts about what I call “mall food”. I was quite surprised to find the white cheese pizza I had to be so good. The bottom crust was surprisingly crispy and the outer crust had a slight crisp with chewy texture. The 4-cheese white slice had a white sauce which was flavorful and paired well with the cheese that was topped with parsley. The XL slice is very generous and is a meal in itself, but they do have sides such as salad. For two XL slices of pizza, it was $9.98 before tip. The only drawback was on a Saturday it can be hard to find seating in the mall court. I will stop by there again while shopping.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: NY 4-Cheese White Slice
jered dunnigan
Continue to mess up orders or not give you what you order. DO NOT DOOR DASH HERE!!!!! They staff unfortunately isn't good at all. They will send a charred black pizza that gets here freezing cold and not send the rest of the items and think job well done. My favorite was the big chunk of pizza missing from the pie that got filled with Parmigiano cheese so no one would notice.lol idiots lol
Atmosphere: 1
Food: 1
Service: 1
Jamie Jennison
Tammy , Brooke and Aiyana are great. Always friendly and happy to grab whatever you need to eat. Service with a smile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
James Grove
0 stars. It was terrible. My pizza was not even cooked through it was doughy and tasted horrible. I threw it away and left.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Create Your Own NY Style Pizza
Ashtar Desmond
Jennifer was a delight and helped me and my husband pick out the perfect lunch! We haven't eaten at Sbarro before and the pizza slices were HUGE!! I recommend them if you love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Breadsticks
Amadeus
My food was decent would have been nice to not have to wait so long bc a girl with pink hair wants to talk to her boyfriend all shift we were there for 35 mins and that boy stood there the whole time very rude and
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Spaghetti
Greg Fincher
The spaghetti is bland and watery with flavorless
Atmosphere: 2
Food: 1
Service: 3
John Stein
I placed a $55.00 order for 1 Extra Large Pepperoni, 1 Large White and 1 Cheesy Garlic Bread with a Pickup time of 5:15, at 5:40 they hand Me 5 pizza boxes with 3 slices in each box with Pizza that came from the window / pizza that was already cooked. When questioned I was told they were out of big boxes and this is how they do it. While waiting Two teenagers went to pay and they were told No Cash Transactions, it was just under $13.00 dollars. The kid said keep the change, We just want our pizza. The guy took the money and pushed some buttons and then asked what they had ordered to drink. I said to the Kid that his 20.00 was probably going in that guy's pocket... I took a 10 minute ride home and walked in the door with $50.00 worth of Luke Warm Pizza. After putting 3 slices of the Pepperoniand 3 slices of White on a large pizza pan it only measured 14"across. Sorry Sbarro once was enough for us..
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheese Pizza, Breadsticks
Jennifer Honea
The customer service is so amazing Becky was incredible you can tell they take pride in their store and how clean it is food was on point
Audree Duncan
The food was cold and bland. When I asked for refill on my lemonade(which I was up charged for) the worker was rude and cut me off saying they don’t do refills. Then she offered me tap water which is not only disgusting but insulting. It is way over priced too, I paid $16 for two pieces of pizza and breadsticks. Don’t waste your time here.
We absolutely LOVE the pizza from Sbarro and all the choices they have!! Becky is ALWAYS there and working hard, she is the BEST and most kind person. She is one of the reasons we keep coming back!!
Jimmy
The Boss who runs this place is great. The food was good with amazing customer service she knows what's she is doing.
Flora Baker
I go here almost everyday because I work in the mall at Belk. The food is always good and the manager is so friendly and professional. I love talking to them and the manager and her staff have became like family. The professionalism they display is what continues to drive customers to the counter. Thank you for doing a great job serving us!
Truth finder
I stood between food court doors and dumpster pad to smoke when I noticed a lot of people in the dumpster pad smoking weed and drinking like it's a party.. when I looked it was the lady with tats on her face (she served me my food earlier) with other employees.. I don't feel this is what should be happening during business hours and I will not be eating here again.. I will be reporting to CBL and local police
Veronica Greenwood
Not even close to a NY pizza. NY pizza is longer and wide and and the taste of NY pizza is way better crust is also good. You need two plates. It fits on one plate. Sorry but I didn't care for the pizza.
This was my first experience eating at Sbarro and I had doubts about what I call “mall food”. I was quite surprised to find the white cheese pizza I had to be so good. The bottom crust was surprisingly crispy and the outer crust had a slight crisp with chewy texture. The 4-cheese white slice had a white sauce which was flavorful and paired well with the cheese that was topped with parsley. The XL slice is very generous and is a meal in itself, but they do have sides such as salad. For two XL slices of pizza, it was $9.98 before tip. The only drawback was on a Saturday it can be hard to find seating in the mall court. I will stop by there again while shopping.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: NY 4-Cheese White Slice
Continue to mess up orders or not give you what you order. DO NOT DOOR DASH HERE!!!!! They staff unfortunately isn't good at all. They will send a charred black pizza that gets here freezing cold and not send the rest of the items and think job well done. My favorite was the big chunk of pizza missing from the pie that got filled with Parmigiano cheese so no one would notice.lol idiots lol
Atmosphere: 1
Food: 1
Service: 1
Tammy , Brooke and Aiyana are great. Always friendly and happy to grab whatever you need to eat. Service with a smile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
0 stars. It was terrible. My pizza was not even cooked through it was doughy and tasted horrible. I threw it away and left.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Create Your Own NY Style Pizza
Jennifer was a delight and helped me and my husband pick out the perfect lunch! We haven't eaten at Sbarro before and the pizza slices were HUGE!! I recommend them if you love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Breadsticks
My food was decent would have been nice to not have to wait so long bc a girl with pink hair wants to talk to her boyfriend all shift we were there for 35 mins and that boy stood there the whole time very rude and
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Spaghetti
The spaghetti is bland and watery with flavorless
Atmosphere: 2
Food: 1
Service: 3
I placed a $55.00 order for 1 Extra Large Pepperoni, 1 Large White and 1 Cheesy Garlic Bread with a Pickup time of 5:15, at 5:40 they hand Me 5 pizza boxes with 3 slices in each box with Pizza that came from the window / pizza that was already cooked. When questioned I was told they were out of big boxes and this is how they do it. While waiting Two teenagers went to pay and they were told No Cash Transactions, it was just under $13.00 dollars. The kid said keep the change, We just want our pizza. The guy took the money and pushed some buttons and then asked what they had ordered to drink. I said to the Kid that his 20.00 was probably going in that guy's pocket... I took a 10 minute ride home and walked in the door with $50.00 worth of Luke Warm Pizza. After putting 3 slices of the Pepperoniand 3 slices of White on a large pizza pan it only measured 14"across. Sorry Sbarro once was enough for us..
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheese Pizza, Breadsticks
The customer service is so amazing Becky was incredible you can tell they take pride in their store and how clean it is food was on point
The food was cold and bland. When I asked for refill on my lemonade(which I was up charged for) the worker was rude and cut me off saying they don’t do refills. Then she offered me tap water which is not only disgusting but insulting. It is way over priced too, I paid $16 for two pieces of pizza and breadsticks. Don’t waste your time here.
Restaurantji Recommends
We absolutely LOVE the pizza from Sbarro and all the choices they have!! Becky is ALWAYS there and working hard, she is the BEST and most kind person. She is one of the reasons we keep coming back!!
The Boss who runs this place is great. The food was good with amazing customer service she knows what's she is doing.
I go here almost everyday because I work in the mall at Belk. The food is always good and the manager is so friendly and professional. I love talking to them and the manager and her staff have became like family. The professionalism they display is what continues to drive customers to the counter. Thank you for doing a great job serving us!
I stood between food court doors and dumpster pad to smoke when I noticed a lot of people in the dumpster pad smoking weed and drinking like it's a party.. when I looked it was the lady with tats on her face (she served me my food earlier) with other employees.. I don't feel this is what should be happening during business hours and I will not be eating here again.. I will be reporting to CBL and local police
Not even close to a NY pizza. NY pizza is longer and wide and and the taste of NY pizza is way better crust is also good. You need two plates. It fits on one plate. Sorry but I didn't care for the pizza.