Wendy's in Chattanooga

“I mean, usually a Wendys is a Wendys, but the folks here showed us terrific hospitality. After being on the road all day, they let us eat in the cafe even after they locked the doors. The drivethrough was still open so it wasnt inconvinecing them too much, but still a loving gesture.“

“October 17th 2024, 3-3:30 PM. My family and I came in to get lunch and the cashier had an amazing personality, greeted us and over all fantastic customer service skills. When we ordered saucy nuggets for my 3 y/o niece, she wanted half one sauce and half another sauce. The manager in the kitchen at the time immediately looked up with a disgusted look and said "We don't do that, make it separate orders." Rolled her eyes and went back to work. When I asked for her name, she looked around the corner with a confrontational look on her face. GG or JJ was what I was told. I am going to make a corporate complaint about her aswell.“

“I have to say this Wendy’s is the best location I have ever been to. It’s been a long time since I’ve been to a Wendy’s and I was pleasantly surprised. The place was packed and in no time the staff worked together to tend to us as fast as they could. In a few minutes all was settled and everyone was served. The food was hot, the chili was meaty(which is why I had stopped going to Wendy’s, not a fan of bean chili and NO meat), the chicken nuggets were fresh and hot. The restrooms were super clean. Kudos to the staff there today, thank you all for showing you care and doing an amazing job.“

“I’ve used the drive-thru at this location a few times and I’m very satisfied with all aspects of my experience. The workers are all friendly, polite, and helpful. The food is always fresh and you can tell they take care in putting together the different dishes. I use the Wendy’s app to place my orders, which is very user friendly, and accuracy has been 100% every time. I’ll go out of my way to order at this location — a better overall experience than other locations, which aren’t bad, just this one is the best in my book.“

“Lobby seems clean and well stocked. Plenty of seating available for dine in eating. The cashier was clearly not in the front and none of the 6 or so individuals preparing orders or working the drive thru took the time to acknowledge I was there and let me know someone would be with me. Up until the person working the register showed up to take my order it really felt as if they were completely ignoring the fact that a customer was waiting.“

“Got breakfast here this morning around 6:30 and the young lady at the window was very kind but the other lady that was behind her the whole time was rude, giving me a nasty look and throwing her hands up, when the window was open I heard her yelling about the biscuits so im assuming it was because I got 4 of the chicken biscuits. The one at the window was very kind, asked if I needed any ketchup and gave great service so thank you to her but for the other lady she deserves to be fired!“

“this Wendy's is close my house..and I can honestly say it's gotten better but question is for how long.. its was a typically hit or miss depending on the crew that works there..

always check your bag prior to leaving and you should be ok.. food is normally always on point, people are friendly most nights, but sometimes they get ur order wrong. so not to bad overall“

“Have they switched two different people after drive-thru to take orders. I was very much chaos and disorganization. Some of the employees were fussing they were into it out loud. I didn't mind I understand that things happens. I just hope that they can get it resolved I hate for anyone to lose their job.“

“The friendliest Wendy’s I’ve ever been to. Sometimes I use the drive through, and sometimes I dine in. Either way they get my order right, always fresh and always super nice and friendly! If I have time, I will even drive out of my way to go to this location.“