Baskin Robbins in Clarksville

“Shakes are delicious. Their open sign was on at 10:55, but no one responded at the drive through. When I drove around to the window, I saw they didn’t open until 11. It was a little confusing. And also y’all have their hours listed very wrong on Trip Advisor.“

“I went into the store today to pick up my child’s birthday cake, which was on time and very well made, while I was there I also asked for 3 scoops of ice cream…to which the employee said that they’re very busy and it may be 10-15 minutes wait. I was okay with that because they did the right thing and INFORMED me on how busy they were. HOWEVER there was a group of three individuals that were sat down and waiting on an order too. After 10 minutes one of these ladies got up, got upset about the wait, which was only 10 minutes, and started to get belligerent with the employees there. I did my self get upset and told her how rude she was and how they told her her wait time and there was no excuse to be disrespectful and insulting like she was doing to the employees. Even after my outburst and those from the customer, they keep their temperament in check, they remained kind, and they were very accommodating to these people. I’m leaving this review cause I was so highly impressed with these employees and how they keep their composure when I could not!“