“This was the second time to this location, I came in on one of the last nights of employee training because I thought it was open already. I met the manager and he even gave me and my wife free subs to take home. I've been waiting a long time for a Firehouse Sub shop to get closer to me and it's finally happened, still a 12 mile drive but totally worth it. I'll definitely be a steady customer.“
“Not every experience is perfect, but today my wife ordered a sandwich with gluten free/no cheese. Worker made honest mistake of putting cheese on the sandwich (I didn’t check), thankfully miss Latisha came out to the parking lot to grab me and remade it with no charge!“