We usually stop in every couple of weeks to this Captain D’s. We drive from Ooltewah since we don’t have a fish restaurant in town. It’s always clean, food is hot and delicious, and the staff are friendly.
Atmosphere: 5
Food: 5
Service: 5
Mark Regan
What good is great food and great service when customers cannot find electric plugs at their tables to recharge their cellphones like nearly EVERY other fast food restaurant provides their customers.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Fish, Seafood
Leah Witz
Spending 15 mins waiting to order drive thru and another 15 just to get my food. This is the slowest EVER! Please get more people staffed!
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Fries, Seafood, Hush Puppies, French Fries
Daniel Cansler
The cook called my number, set my order on the counter and disappeared. They've taken the condiment dispensers away so I stood at the counter for over 5 mins before I could flag somebody down to get condiments.
Atmosphere: 4
Food: 3
Service: 2
Judy Hughes
Slow service. Good food drive thru
Dustin Moser
Extremely slow service.
Atmosphere: 5
Food: 5
Service: 1
Kimberly McCoy
The food was ok. The garlic butter shrimp tasted nothing like what it says. I had ordered two fish with the garlic butter shrimp but wasn't what I wanted after explaining to the young lady but I wasn't gonna argue. Just listen to your customers instead of arguing with them.
Atmosphere: 4
Food: 4
Service: 2
JEFF WADE
Slow as ever.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Fish, Seafood Feast
Michael Perlmutter
I love the fried oysters that they have right now.I hope they keep em
Atmosphere: 4
Food: 4
Service: 4
Nolan Davis
Wish I could give negative stars. The lobby was disgusting. There was ants on our table and we had to move. There was forks on the floor employees were just passing by. The rice I got with my fish was hard and old and Un edible. Won't be back. Looked like the lobby was not cleaned for days. Last time I was there my shoes got stuck to the floor under the table I had to go outside and rinse them off with water after.
Nice staff, the food is the best, and the place was sooo clean and nice. I would recommend coming back here again
Parking: I got to park right next to the door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Mac & Cheese, Mozzarella Sticks, French Fries
Travis Dandridge
Good service . Good food
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fish, Seafood
Marc Walraven
I gave this location 1 star. Drive thru is extremely slow. They used to park you and bring your food out to you but not anymore. They never give you napkins, utensils to eat with, straws, and you’re lucky if you get sauces. This particular night, the location closes at 10pm. I placed a mobile order. Arrived at the drive thru at 9:50pm and was told by the recording and the employee they were closed. I was told I could drive to the window for a refund. To my surprise there was another car at the window getting food, but remember they are closed. Google even shows 10pm and so do their window signs. I get they want to go hoe and probably tired, but if you close the restaurant early without permission from your DM shouldn’t they get into trouble? I called the location while behind the car waiting for food from the closed location and she told me my food was being made and the girl in drive thru was new and didn’t know any better. “ Didn’t know any better “ ? Isn’t that something used to describe a young child oh toddler age - maybe 6 or 7 years old. I didn’t think that still applied to someone who is 16-18 years old and knows when the restaurant actually closes and can at least read a digital clock!
We usually stop in every couple of weeks to this Captain D’s. We drive from Ooltewah since we don’t have a fish restaurant in town. It’s always clean, food is hot and delicious, and the staff are friendly.
Atmosphere: 5
Food: 5
Service: 5
What good is great food and great service when customers cannot find electric plugs at their tables to recharge their cellphones like nearly EVERY other fast food restaurant provides their customers.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Fish, Seafood
Spending 15 mins waiting to order drive thru and another 15 just to get my food. This is the slowest EVER! Please get more people staffed!
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Fries, Seafood, Hush Puppies, French Fries
The cook called my number, set my order on the counter and disappeared. They've taken the condiment dispensers away so I stood at the counter for over 5 mins before I could flag somebody down to get condiments.
Atmosphere: 4
Food: 3
Service: 2
Slow service. Good food drive thru
Extremely slow service.
Atmosphere: 5
Food: 5
Service: 1
The food was ok. The garlic butter shrimp tasted nothing like what it says. I had ordered two fish with the garlic butter shrimp but wasn't what I wanted after explaining to the young lady but I wasn't gonna argue. Just listen to your customers instead of arguing with them.
Atmosphere: 4
Food: 4
Service: 2
Slow as ever.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Fish, Seafood Feast
I love the fried oysters that they have right now.I hope they keep em
Atmosphere: 4
Food: 4
Service: 4
Wish I could give negative stars. The lobby was disgusting. There was ants on our table and we had to move. There was forks on the floor employees were just passing by. The rice I got with my fish was hard and old and Un edible. Won't be back. Looked like the lobby was not cleaned for days. Last time I was there my shoes got stuck to the floor under the table I had to go outside and rinse them off with water after.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Drive thru is slow
Food: 4
Service: 3
Nice staff, the food is the best, and the place was sooo clean and nice. I would recommend coming back here again
Parking: I got to park right next to the door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Mac & Cheese, Mozzarella Sticks, French Fries
Good service . Good food
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fish, Seafood
I gave this location 1 star. Drive thru is extremely slow. They used to park you and bring your food out to you but not anymore. They never give you napkins, utensils to eat with, straws, and you’re lucky if you get sauces. This particular night, the location closes at 10pm. I placed a mobile order. Arrived at the drive thru at 9:50pm and was told by the recording and the employee they were closed. I was told I could drive to the window for a refund. To my surprise there was another car at the window getting food, but remember they are closed. Google even shows 10pm and so do their window signs. I get they want to go hoe and probably tired, but if you close the restaurant early without permission from your DM shouldn’t they get into trouble? I called the location while behind the car waiting for food from the closed location and she told me my food was being made and the girl in drive thru was new and didn’t know any better. “ Didn’t know any better “ ? Isn’t that something used to describe a young child oh toddler age - maybe 6 or 7 years old. I didn’t think that still applied to someone who is 16-18 years old and knows when the restaurant actually closes and can at least read a digital clock!
Check your bag, they left out one of my dinners.
Food: 4
Service: 1
Recommended dishes: Hush Puppies, Fish
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