Japanese Hibachi Express

2558 SE Dalton Pike, Cleveland
(423) 650-1092

Recent Reviews

Lynn Musselwhite

It was great it was my 1st time eating there and will definitely eat there again

Hanna Raine

First time ordering here from delivery through door dash.. the order was missing 3 things 2 steak meals and side shrimp. Although they remade my order completely, they offered a "free meal or credit"before hand..... IT WAS 2 WHOLE MEALS...the poor doordash driver went out of her way to go get the food that I paid $40+ for.. very dissatisfied, although I appreciate the remake of the food but I won't be ordering from here again.

jenny p

Best hibachi food place with a great price and good service as well everyone is always friendly.

Restaurant is going downhill.

Sloppy mess. Well done veggies doesn’t mean watered down veggies. I could only eat the protein. No one wearing masks. Prices are reasonable for as much food as you get. Used to be a great place.

Dem Boiz

These people do not wear masks at all! it is September 1st. I had just visited this restaurant and not a single person was wearing a mask. the girls standing around up front together, the cooks, even the drive-thru employee making an exchange with me. I will never go back.

elizabeth worthy

I love this place! The plates are huge definitely plenty enough for anyone and the prices are great!

Katie Blair

The boy at the window, was unfriendly. I ordered 3 spring rolls with my meal, and received 2, and both of them were FROZEN! I won't be back.

Tab Scroggins

Love the food here. But they need to have a manager supervising them

michael stancill

The food was dry ordered shrimp and steak plenty of jerky like steak very little shrimp very little veggies plenty of rice to look like alot of food but for 2 orders costing $20 just no where worth the cost will not order there again very disappointing

Mace Window

Pretty good food. Best of it's kind in area.

Jonathan Townsend

Never answer the phone. And then hung up on when did answer.

John Waldroup

Good food at good price. Quick service too. Friendly staff.

Denise Seide

Terrible customer service. Placed an order online, paid online, was told to pick up at 6:19. I was in the drive through by 6:15. Didn't get my food until 6:50. BOTH orders were incorrect. So on top of waiting for 45 minutes, we got incorrect orders. Called the store, the "manager" was extremely rude and didn't want to do anything to make it right. She hung up on my husband. Do not go to this establishment. Calling the other location currently and contacting the owners of the store.

Taylor McIntyre

Manager of this location is extremely rude. Called and spoke to her after waiting 45 minutes at the drive through and getting 2 wrong orders. She told me she doesn’t need my business and hung up on me. Spoke to the owner who was wonderful and offered to fix BOTH of our wrong orders, but I wasn’t concerned with the food after calling this location. I was concerned by the awful customer service. Will change my review if she is terminated. Do not go to this location if you want good customer service. Expect to be talked down to and hung up on.

Bo Ellis

Great food and great prices. Food is quick and fresh. Service is always great.

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