Japanese Hibachi Express

$ • Japanese

Hours:
2558 SE Dalton Pike, Cleveland
(423) 650-1092

Ratings

Take-Out/Delivery Options

Tips

Recent Reviews

First time ordering here from delivery through door dash.. the order was missing 3 things 2 steak meals and side shrimp. Although they remade my order completely, they offered a "free meal or credit"before hand..... IT WAS 2 WHOLE MEALS...the poor doordash driver went out of her way to go get the food that I paid $40+ for.. very dissatisfied, although I appreciate the remake of the food but I won't be ordering from here again.

These people do not wear masks at all! it is September 1st. I had just visited this restaurant and not a single person was wearing a mask. the girls standing around up front together, the cooks, even the drive-thru employee making an exchange with me. I will never go back.

Terrible customer service. Placed an order online, paid online, was told to pick up at 6:19. I was in the drive through by 6:15. Didn't get my food until 6:50. BOTH orders were incorrect. So on top of waiting for 45 minutes, we got incorrect orders. Called the store, the "manager" was extremely rude and didn't want to do anything to make it right. She hung up on my husband. Do not go to this establishment. Calling the other location currently and contacting the owners of the store.

More Reviews(59)

Hours

Monday 11AM - 9PM
Tuesday 11AM - 9PM
Wednesday 11AM - 9PM
Thursday 11AM - 9PM
Friday 11AM - 9PM
Saturday 11AM - 9PM
Sunday 11AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.