Japanese Hibachi Express

Japanese, Chinese, Asian

Hours:
2350 Spring Creek Boulevard, Cleveland
(423) 339-2393

Ratings

Take-Out/Delivery Options

Tips

Recent Reviews

I ordered a carry out and I ordered three chicken teriyaki with rice and when I got home there were three chicken or teriyaki with noodles and when I tried to call and explain that thing they’re like well you’re wrong your order says noodles when I know for a fact and I have proof that I did not order the noodles. They were very rude on the fact and they would not let me speak or get a word in at all I had to end up yelling for them to even listen to me and then he goes well...read full review
This was my first and last time visiting the new location. Extremely disappointing! The wait, the service, and the food was awful. I waited almost 40 minutes in the drive thru after placing my order. The service, there was none. Very unfriendly , it was like it was a bother to be there. No greeting, no thank you for coming, no sorry about your wait. When my food was finally brought to the car, the girl just handed it off with out a word. The food had no flavor. The steak was...read full review

Third time the food was cold so spoke with the manager. He offered a 20 percent discount. I said I would rather have hot food and he replied "don't know what to tell you , there is nothing I can do about it). Took my food to go so I could heat it at home. Poor poor management that can't serve food hot. One star is more than they deserve

More Reviews(92)

Hours

Monday 11AM - 9PM
Tuesday 11AM - 9PM
Wednesday 11AM - 9PM
Thursday 11AM - 9PM
Friday 11AM - 9PM
Saturday 11AM - 9PM
Sunday 11AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.