It’s nice to see you. Sit in Pizza Hut restaurant. The food was fresh and hot. The service was friendly.
Atmosphere: 5
Food: 5
Service: 5
Tanya McDaniel
Went to get the buffet today and arrived at 11:45 ...and there was less than 1 half pizza and a few very small slices of another pizza on the bar...I sat there until 12:30 ..which was 45 mins..and there was not one pizza put on the bar...I know today was the special of 2 dollar personal pizza and the drive thru was extremely buzy...but there were at least 8 people inside to eat of the buffet...but absolutely no pizza were put out on the buffet for at least an hour...I had even requested a pan pizza be put out but it never was..I get it you were busy making all those pizzas for those in the drive thru but you should never have forgotten about the customers sitting inside your restaurant with nothing on you buffet to eat for over an hour...very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Dream Poet
I don't think I will be returning to this establishment. The last 6 months I have come in there is always an excuse why it's taken the staff 45 minutes-1 hour to get my order to me. One of those times I couldn't even eat it because it was so burnt. I don't know if it's a managerial problem or what but there's no excuse. This last time someone had their Escalade outside blasting noise so loud it shook the building while the person was inside. If you attract those type of customers and a poor service like that y'all will close down like the one on Stuart Road did.
Atmosphere: 3
Food: 3
Service: 1
Felicia Kelley
Went to buffet it took 20 ish minutes for a cheese pizza to be put on buffet and the bread ran out and none was put in back on buffet
Atmosphere: 2
Food: 3
Service: 3
Meaning Builders
Cooked perfectly and picked up within 15 minutes of placing order!
Ronnie Eleazer
I ordered two cheesy bite crust large pizzas. The cheese was all out of the crust and that was the only cheese on the pizza, so it was very dry and not worth eating. We spent 39.00 and some cents for pizzas that we couldn’t eat . I live in the country so it’s too far to turn around and come back. So we had to eat something else. I would like to have my pizzas replaced.
Food: 1
Service: 4
Brandy Nyberg
This place was great!
Atmosphere: 5
Food: 5
Service: 5
Jason N
This place was surprisingly great!
Atmosphere: 5
Food: 5
Service: 5
Sue Geren
Having reward credits build up, I decided to order a large supreme pizza with tomatoes on thin crust and it was the best I've ever had in my life. The crust sauce and toppings were perfect and had the best taste ever. The old saying of the best things in life are free is on point. Thenk you to the cooks at Pizza Hut you have really out done yourselves on this one. I have really enjoyed it.
Atmosphere: 5
Food: 5
Service: 5
Nocturnal Ghost
I Just Wanna Give a Big Thank you to Robert our Delivery Driver in the Red Chevy Cobalt. He's Super fast, Super friendly and super Funny. It's a joy to see him coming with our Pizza. Give this man a Raise! He Deserves it. 5 Stars..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Traditional Wings
We had a great meal. The pizza was delicious. We love the crust. Olivia was a fantastic server. We'll be back!
Atmosphere: 4
Food: 5
Service: 5
Anthony Owens
I have been a loyal P Hut guy for as long as I can remember. This group closed the Stuart Rd location and it has all went sharply downhill. Even worse though, the Pizza Hut app and website have stopped processing orders on my end. I have uninstalled and reinstalled the app multiple times. I closed my online P Hut account and tried to starting from scratch. I've tried to order as a Guest on the app. I haven't been able to order a pizza in months...literally. I have sent in multiple complaints via the app. I've complained verbally to this location. I even missed my P Hut so bad I found the ownership group and complained via their site. Crickets. It is impossible to place an order without the app. This location is too slammed and understaffed to answer their phone. It is not the fault of the employees in the building. So you are routed to a call center overseas. Have you tried to order a pizza through an overseas call center? In the time I've tried to order again today with no success, and then left this review, Dominos has a pizza here. If P Hut is wondering why their sales are in a slump, maybe they should pay attention and fix their useless app.
Katie Higdon
My order said it was ready, but I had to wait another 30 minutes for some reason parked on the curb
I probably won't be going to this small one in Cleveland again to pick up an order. This was the slowest one I've ever been to. The ome on APD 40 and the ont in Ooltewah are better
Atmosphere: 4
Food: 5
Service: 4
Anita Gontarek
My husband and I love to come up to Cleveland to have Pizza in a sit down Pizza Hut since there no longer is one in Chattanooga. But this Pizza Hut is SEVERELY mismanaged. On a Friday night they had only one server to take care of a FULL lobby crowd, constant phone ringing, cash register, and walk-in customers and to go orders. That one server, August, did an AMAZING job but should not have been put in a position to handle all that. There should have been at least 2 servers and a manger who was assisting somewhat on duty. If you happen to be slow send them home, or put somebody on call. I used to work at Pizza Hut back in the day, and our manager would have NEVER put us in that position. No wonder you are still hiring. Someone needs to take a long look at how staffing is handled.
It’s nice to see you. Sit in Pizza Hut restaurant. The food was fresh and hot. The service was friendly.
Atmosphere: 5
Food: 5
Service: 5
Went to get the buffet today and arrived at 11:45 ...and there was less than 1 half pizza and a few very small slices of another pizza on the bar...I sat there until 12:30 ..which was 45 mins..and there was not one pizza put on the bar...I know today was the special of 2 dollar personal pizza and the drive thru was extremely buzy...but there were at least 8 people inside to eat of the buffet...but absolutely no pizza were put out on the buffet for at least an hour...I had even requested a pan pizza be put out but it never was..I get it you were busy making all those pizzas for those in the drive thru but you should never have forgotten about the customers sitting inside your restaurant with nothing on you buffet to eat for over an hour...very disappointing.
Atmosphere: 1
Food: 1
Service: 1
I don't think I will be returning to this establishment. The last 6 months I have come in there is always an excuse why it's taken the staff 45 minutes-1 hour to get my order to me. One of those times I couldn't even eat it because it was so burnt. I don't know if it's a managerial problem or what but there's no excuse. This last time someone had their Escalade outside blasting noise so loud it shook the building while the person was inside. If you attract those type of customers and a poor service like that y'all will close down like the one on Stuart Road did.
Atmosphere: 3
Food: 3
Service: 1
Went to buffet it took 20 ish minutes for a cheese pizza to be put on buffet and the bread ran out and none was put in back on buffet
Atmosphere: 2
Food: 3
Service: 3
Cooked perfectly and picked up within 15 minutes of placing order!
I ordered two cheesy bite crust large pizzas. The cheese was all out of the crust and that was the only cheese on the pizza, so it was very dry and not worth eating. We spent 39.00 and some cents for pizzas that we couldn’t eat . I live in the country so it’s too far to turn around and come back. So we had to eat something else. I would like to have my pizzas replaced.
Food: 1
Service: 4
This place was great!
Atmosphere: 5
Food: 5
Service: 5
This place was surprisingly great!
Atmosphere: 5
Food: 5
Service: 5
Having reward credits build up, I decided to order a large supreme pizza with tomatoes on thin crust and it was the best I've ever had in my life. The crust sauce and toppings were perfect and had the best taste ever. The old saying of the best things in life are free is on point. Thenk you to the cooks at Pizza Hut you have really out done yourselves on this one. I have really enjoyed it.
Atmosphere: 5
Food: 5
Service: 5
I Just Wanna Give a Big Thank you to Robert our Delivery Driver in the Red Chevy Cobalt. He's Super fast, Super friendly and super Funny. It's a joy to see him coming with our Pizza. Give this man a Raise! He Deserves it. 5 Stars..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Traditional Wings
Restaurantji Recommends
We had a great meal. The pizza was delicious. We love the crust. Olivia was a fantastic server. We'll be back!
Atmosphere: 4
Food: 5
Service: 5
I have been a loyal P Hut guy for as long as I can remember. This group closed the Stuart Rd location and it has all went sharply downhill. Even worse though, the Pizza Hut app and website have stopped processing orders on my end. I have uninstalled and reinstalled the app multiple times. I closed my online P Hut account and tried to starting from scratch. I've tried to order as a Guest on the app. I haven't been able to order a pizza in months...literally. I have sent in multiple complaints via the app. I've complained verbally to this location. I even missed my P Hut so bad I found the ownership group and complained via their site. Crickets. It is impossible to place an order without the app. This location is too slammed and understaffed to answer their phone. It is not the fault of the employees in the building. So you are routed to a call center overseas. Have you tried to order a pizza through an overseas call center? In the time I've tried to order again today with no success, and then left this review, Dominos has a pizza here. If P Hut is wondering why their sales are in a slump, maybe they should pay attention and fix their useless app.
My order said it was ready, but I had to wait another 30 minutes for some reason parked on the curb
I probably won't be going to this small one in Cleveland again to pick up an order. This was the slowest one I've ever been to.
The ome on APD 40 and the ont in Ooltewah are better
Atmosphere: 4
Food: 5
Service: 4
My husband and I love to come up to Cleveland to have Pizza in a sit down Pizza Hut since there no longer is one in Chattanooga. But this Pizza Hut is SEVERELY mismanaged. On a Friday night they had only one server to take care of a FULL lobby crowd, constant phone ringing, cash register, and walk-in customers and to go orders. That one server, August, did an AMAZING job but should not have been put in a position to handle all that. There should have been at least 2 servers and a manger who was assisting somewhat on duty. If you happen to be slow send them home, or put somebody on call. I used to work at Pizza Hut back in the day, and our manager would have NEVER put us in that position. No wonder you are still hiring. Someone needs to take a long look at how staffing is handled.
Atmosphere: 3
Food: 5
Service: 2
Good pizza
Atmosphere: 3
Food: 5
Service: 5
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