Shake Shack

$ • Hamburgers, Hot Dogs, Fast Food, Wine

3460 Waterlevel Hwy, Cleveland
(423) 472-2200


Take-Out/Delivery Options


Reviews for Shake Shack

Great place to stop for a burger. They're usually busy but that's a sign that they have good food. Everything taste fresh, and they serve the largest soft serve ice cream I've ever seen (it taste good too). As long as the quality of food stays like it is I'll continue to give them my business for a long time.

Good burger! Fries were kind of small for a large. The pimento cheese grilled cheese was just okay. The Oreo Shake in my opinion was just okay. It was a little too milky for me but my wife liked it. The servers are very nice and they're fast. If you're looking for something local, it's worth the try.

We go to the Shake Shack often but was very disappointed this visit. We ordered hamburgers and the meat had a metal taste. We told the waiter, but she said the owner said that he just ate one and it tasted ok. We asked to speak to the owner, who we know, waited 30 minutes and he never came out. Poor customer service and there was something definitely wrong with the meat tonight!

More Reviews(134)


Monday Closed
Tuesday Closed
Wednesday 10:30AM - 8PM
Thursday 10:30AM - 8PM
Friday 10:30AM - 8PM
Saturday 10:30AM - 8PM
Sunday 10:30AM - 8PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.