I am BEYOND disappointed. My food was stale and my corndog had a bite taken out of it. How could you serve this?? Managers were disrespectful and drinking and smoking inside of the restaurant. THIS IS NOT OKAY.
Atmosphere: 1
Food: 1
Service: 1
Melissa Wheeler
Placed a mobile order to quickly grab a drink on my way out of town. Restaurant was “open” at 6:30 am, but no employees present when we arrived at 6:39 am. Of course, I’d already paid for my order before arriving. Won’t be doing that again.
Service: 1
Tara Waldrop
Great service and good sonic drinks
Atmosphere: 5
Food: 5
Service: 5
Katelyn Rhodes
I went to Sonic just not even 10 minutes ago, I ordered a medium cheese stick and two pretzels. And I waited for 10-15 minutes for the carhop to come and Brayden still didn't come out to the car. To even get my money, abd when I ordered I spoke loud and clear fir him to hear me and he made me repeat myself 3-4 times. So I just left, it's ridiculous carhops was going to other cars even one's that showed up after I did and the drive thru was getting taken car of also.
Atmosphere: 1
Food: 1
Service: 1
Kevin Reagan
I sat for an HOUR AND A HALF tonight waiting for a mini shake just to handed someone elses Oreo blast. It took an hour just for my first order to come out. Ridiculous! New management is advised!
Atmosphere: 2
Food: 4
Service: 2
Michelle Shubert
This is the worst restaurant ever. They get your order wrong 90% of the time, the food takes forever, and the staff are rude. Do not come to this location it is ridiculous.
Atmosphere: 1
Food: 3
Service: 1
Joshua Bramlett
Takes like 30 minutes after you order to hear they are working on it finally
Atmosphere: 1
Food: 3
Service: 1
Jackson Moore
It’s almost 2026. Lose the masks.
Service: 1
Joshua Bird
This place socks. Placed a order thru the app. Had to wait 30 min to get food. They slow as hell
Graydon Curley
The person who took my order sounded like they took 20 sleep aids before showing up for work. They did not understand anything I said . Then the food came out cold. Looking like and tasting like garbage.
Ordered 2 tater tots with cheese, and a kids meal. Was brought 1 tater tots with chili cheese. Not what we ordered. Told the guy, he said he would fix it, he didnt. He brought a second tater tots with chili cheese after a very long wait. I told him it was supposed to be cheese only. He smiled and walked away. I ate a few and threw the rest away. I dont live in Cleveland TN and went there because my grand daughter requested a hot dog. If traveling through again, this would be the last place and stop. The sonic near me in Knoxville is even worse. I doubt I'll go to any sonic any time soon. Very disappointed
Atmosphere: 2
Food: 2
Service: 2
Cynthia Scoggins
I order every morning on the app and half the time they are not open when I get there but they still get my money cause it's already paid.
I am BEYOND disappointed. My food was stale and my corndog had a bite taken out of it. How could you serve this?? Managers were disrespectful and drinking and smoking inside of the restaurant. THIS IS NOT OKAY.
Atmosphere: 1
Food: 1
Service: 1
Placed a mobile order to quickly grab a drink on my way out of town. Restaurant was “open” at 6:30 am, but no employees present when we arrived at 6:39 am. Of course, I’d already paid for my order before arriving. Won’t be doing that again.
Service: 1
Great service and good sonic drinks
Atmosphere: 5
Food: 5
Service: 5
I went to Sonic just not even 10 minutes ago, I ordered a medium cheese stick and two pretzels. And I waited for 10-15 minutes for the carhop to come and Brayden still didn't come out to the car. To even get my money, abd when I ordered I spoke loud and clear fir him to hear me and he made me repeat myself 3-4 times. So I just left, it's ridiculous carhops was going to other cars even one's that showed up after I did and the drive thru was getting taken car of also.
Atmosphere: 1
Food: 1
Service: 1
I sat for an HOUR AND A HALF tonight waiting for a mini shake just to handed someone elses Oreo blast. It took an hour just for my first order to come out. Ridiculous! New management is advised!
Atmosphere: 2
Food: 4
Service: 2
This is the worst restaurant ever. They get your order wrong 90% of the time, the food takes forever, and the staff are rude. Do not come to this location it is ridiculous.
Atmosphere: 1
Food: 3
Service: 1
Takes like 30 minutes after you order to hear they are working on it finally
Atmosphere: 1
Food: 3
Service: 1
It’s almost 2026. Lose the masks.
Service: 1
This place socks. Placed a order thru the app. Had to wait 30 min to get food. They slow as hell
The person who took my order sounded like they took 20 sleep aids before showing up for work. They did not understand anything I said . Then the food came out cold. Looking like and tasting like garbage.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Clean what good food 😋
Atmosphere: 5
Food: 4
Service: 4
Typical Sonic experience... nothing that special.
Atmosphere: 3
Food: 3
Service: 2
Service was excellent this time
Great job sonic
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 tater tots with cheese, and a kids meal. Was brought 1 tater tots with chili cheese. Not what we ordered. Told the guy, he said he would fix it, he didnt. He brought a second tater tots with chili cheese after a very long wait. I told him it was supposed to be cheese only. He smiled and walked away. I ate a few and threw the rest away. I dont live in Cleveland TN and went there because my grand daughter requested a hot dog. If traveling through again, this would be the last place and stop. The sonic near me in Knoxville is even worse. I doubt I'll go to any sonic any time soon. Very disappointed
Atmosphere: 2
Food: 2
Service: 2
I order every morning on the app and half the time they are not open when I get there but they still get my money cause it's already paid.
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