Zaxby's Chicken Fingers & Buffalo Wings

Name: Zaxby's Chicken Fingers & Buffalo Wings
Address: 1430 25th St NW, Cleveland, Tennessee, 37311, US
Telephone: (423) 479-4562
Price range: $
Rating: 2.7

$ • Chicken, Fast Food, Chicken Wings

Hours:
1430 25th St NW, Cleveland
(423) 479-4562

Menu Order Online

About Zaxby's

Zaxby's Chicken Fingers & Buffalo Wings is a restaurant that offers hot and fresh dishes with great flavor. The "Freestyle" soda machine is a highlight, allowing customers to create unique drink combinations. The local school memorabilia on the walls adds a touch of community pride. However, the restaurant falls short in terms of parking, prioritizing delivery drivers over in-person customers. The staff's lack of urgency and unfriendly demeanor can be off-putting, and the cleanliness of the establishment is often subpar, with dirty tables, overflowing trash, and unclean bathrooms. Despite these issues, the food remains a redeeming quality, making Zaxby's a decent option for those willing to overlook its flaws. Some customers have expressed frustration over high prices, feeling that the quality does not match the cost, especially compared to other dine-in places like O’Charley’s, Champy’s, or Chili’s, which offer better meat, veggies, desserts, and drinks. On the positive side, many find the customer service helpful and friendly, with staff members like Lilly and Ruby receiving praise for their kindness and assistance. However, some reviews mention that a staff member named Elise can be rude, which affects the overall experience. Overall, while the food is a highlight, issues with cleanliness, parking, and customer service can impact the visit.