McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
515 S Willow Ave, Cookeville
(931) 528-0170
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I was sitting in my vehicle at marathon right beside the McDonald's on Jefferson jus minutes ago and this elderly man from I'm out of town came up to me and was inquiring about what time runs today and then asks me if I would go in McDonald's and get him two egg McGriddles if he gave me the money to get them because they would not allow him to come in and order to them assuming he was homeless because he wasn't in a vehicle....which shouldn't matter even if he was he wasn't doing...read full review
I witnessed underage kids smoking not only that I waited for 49 minutes in the drive-through line for an Apple pie to be told it was gonna be at the first window and then I had to wait additional 25 minutes to get to the next window to finally get the guy that is nodding off on drugs Barely can keep his eyes open and the other guy that look like he just barely walk straight out of the bathroom and start handling orders and not even knowing that it’s my order that it’s DoorDash...read full review
My 14 month old grandson found an outlet cover that was taped onto the wall over a plug in outlet
And when I told an employee about it nobody came to check on it
I’m sending this to say say, say inspector, and your corporate
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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McDonald's offers fast food with a focus on accuracy rather than quality. The burgers are thin, but the nuggets are decent, and they serve the best fries among other fast-food chains. The restaurant maintains a clean, modern interior and provides fast-paced service. It is known for being great at night, with everything fresh. Despite occasional inconsistencies, the food is generally good. The employees are friendly, but the restaurant tends to be short-staffed and busy. Orders may be missing items, but customers are understanding of the challenges faced by the busy staff. Although some self-service options like the drink fountain and ketchup dispensers have been removed for aesthetic reasons, the restaurant remains kid-friendly with a playplace.
Some customers have praised the service, noting that the drive-thru experience is excellent, with employees double-checking orders and maintaining a positive attitude. However, there have been concerns about staff responsiveness, as one customer felt unnoticed when needing assistance after arriving in poor condition. Overall, while many appreciate the service and the food, others feel there is room for improvement, especially in employee attentiveness. Wheelchair accessibility is available as well.