The food is what you’d expect from processed cold cut meats. The biggest problem I have is the building and location. It feels worn from the inside out,
You can tell this place has been around for a while and has not seen real updates in decades. It has that late-70s/early-80s fast-food design, and it shows.
On top of that, it sits between a rundown motel and a busy truck stop, so parking is constantly crowded and traffic chaotic. The staff was polite, but the whole setup needs serious attention.
Three stars.
Atmosphere: 2
Food: 3
Service: 3
Harold Schultz
Nice young lady, great sub. Very quiet as I eat inside. Clean rest room. Clean shop.
Atmosphere: 5
Food: 5
Service: 5
Aliyah Edmondson
Food is always good. Sometimes they’re out of a few things but that’s not the end of the world. Their service is usually quick when I go inside. I don’t do drive thru. The lady working there is very friendly. BUT on either 10/20 or 10/21 I went to pick up an online order. An old man (who I’m assuming is a manger since he was dressed formal) was talking with that sweet lady trying to figure something out and the old man was YELLING and CUSSING so loudly at the lady. He called her a liar and was just chewing her out. There were others in the lobby but that man did not care. VERY unprofessional.
Atmosphere: 1
Food: 4
Service: 4
Anonymous Reviewer
I arrived just before 8 PM to an empty parking lot and saw the only employee outside smoking. I would like to preface this lengthy review by apologizing for interrupting their smoke break. I am sorry. We were just hungry and Subway didn’t close until 10 PM and sounded good…at the time.
I ordered a vegetable sub for myself and I politely asked that mine be finished first before making the turkey sub. The employee began to try to make the turkey sub as the vegetable sub was toasting. I had to ask again that the vegetable sub please be finished first. The employee started putting a thin layer of spinach on my bread that was not fully baked and I noticed the spinach and lettuce looked brown, mushy, and rotten. The vegetable side of the bane was frosted over, causing multiple vegetables inside the cambros to start to wilt. After ringing up my order, the employee walked off without saying a word/offering me my receipt for the turkey sub.
Atmosphere: 1
Food: 1
Service: 1
Bobby
This Subway is under new management and they have raised prices, eliminated the use of coupon codes on the Subway app and for all you friendly truckers that I see eat there regularly, they blocked the back truck parking lot. Go to another Subway. There is always one nearby. I won’t be back.
Atmosphere: 2
Food: 3
Service: 2
Dave
Im sitting in the drive thru for my 40th minute right now and no service. Why?
Atmosphere: 1
Food: 1
Service: 1
Ashley Ashley
Here’s a clean and direct review based on your input:
My wife recently took my sister out for lunch and spent $58 on just 3½ subs, four cookies, and two sodas. While we appreciate that the bread is made fresh daily, the rest of the ingredients—mainly processed meats—do not justify the steep pricing.
Subway seems increasingly out of touch with current market expectations for sub pricing. Even though they’ve tried to expand their menu with additional snacks and food options, the overall value just doesn’t add up. For what you get, the cost feels excessive.
Atmosphere: 4
Food: 4
Service: 5
manuel L
Was empty when i arrived @8pm got greeted by a friendly guy working the prep area & made a damn good sandwich too would definitely stop again
Atmosphere: 5
Food: 5
Service: 5
Sandra Hickey
Dude doesn't take the subway coupons!
Atmosphere: 3
Food: 3
Service: 4
Shara Michaels
Nice, clean, quiet and right by the highway. Super convenient.
The worst experience ever at a subway, the dude didn't even care, the bread wasn't baked fully, the sub was so little, and it was a foot long, I went somewhere else to get another meal. This place sucked.
Atmosphere: 1
Food: 1
Service: 1
Debra Marchetti
Clean, nice people, good food.
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chocolate Chip Cookie
Ryan Masters
We placed our order in store because when we placed it on-line when we got in the store we were told that they DID NOT accept ANY BOGO coupons or the three (3) footling subs for $17.99. They said the owner did not honor ANY coupons mailed to our home either here in Smithville, Tennessee. I have been going to Subway for over 20 years and the OTHER locations I have been to honor all coupons. It's really confusing when a store does not honor nationally advertised coupons. Their customer service and cleanliness is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Samantha Morris
I wish I could have tipped the lady who made my food. My husband and I were very pleased with her service. Thank you! I always have a good experience here!!!
Atmosphere: 5
Food: 5
Service: 5
pamela clemons
The blonde girl that works nights was very pleasant and helpful! My sandwiches was on point! The best service I have ever received from a subway in Cookeville! Food was very fresh and store and bathrooms very clean!
The food is what you’d expect from processed cold cut meats. The biggest problem I have is the building and location. It feels worn from the inside out,
You can tell this place has been around for a while and has not seen real updates in decades. It has that late-70s/early-80s fast-food design, and it shows.
On top of that, it sits between a rundown motel and a busy truck stop, so parking is constantly crowded and traffic chaotic. The staff was polite, but the whole setup needs serious attention.
Three stars.
Atmosphere: 2
Food: 3
Service: 3
Nice young lady, great sub. Very quiet as I eat inside.
Clean rest room.
Clean shop.
Atmosphere: 5
Food: 5
Service: 5
Food is always good. Sometimes they’re out of a few things but that’s not the end of the world. Their service is usually quick when I go inside. I don’t do drive thru. The lady working there is very friendly. BUT on either 10/20 or 10/21 I went to pick up an online order. An old man (who I’m assuming is a manger since he was dressed formal) was talking with that sweet lady trying to figure something out and the old man was YELLING and CUSSING so loudly at the lady. He called her a liar and was just chewing her out. There were others in the lobby but that man did not care. VERY unprofessional.
Atmosphere: 1
Food: 4
Service: 4
I arrived just before 8 PM to an empty parking lot and saw the only employee outside smoking. I would like to preface this lengthy review by apologizing for interrupting their smoke break. I am sorry. We were just hungry and Subway didn’t close until 10 PM and sounded good…at the time.
I ordered a vegetable sub for myself and I politely asked that mine be finished first before making the turkey sub. The employee began to try to make the turkey sub as the vegetable sub was toasting. I had to ask again that the vegetable sub please be finished first. The employee started putting a thin layer of spinach on my bread that was not fully baked and I noticed the spinach and lettuce looked brown, mushy, and rotten. The vegetable side of the bane was frosted over, causing multiple vegetables inside the cambros to start to wilt. After ringing up my order, the employee walked off without saying a word/offering me my receipt for the turkey sub.
Atmosphere: 1
Food: 1
Service: 1
This Subway is under new management and they have raised prices, eliminated the use of coupon codes on the Subway app and for all you friendly truckers that I see eat there regularly, they blocked the back truck parking lot. Go to another Subway. There is always one nearby. I won’t be back.
Atmosphere: 2
Food: 3
Service: 2
Im sitting in the drive thru for my 40th minute right now and no service. Why?
Atmosphere: 1
Food: 1
Service: 1
Here’s a clean and direct review based on your input:
My wife recently took my sister out for lunch and spent $58 on just 3½ subs, four cookies, and two sodas. While we appreciate that the bread is made fresh daily, the rest of the ingredients—mainly processed meats—do not justify the steep pricing.
Subway seems increasingly out of touch with current market expectations for sub pricing. Even though they’ve tried to expand their menu with additional snacks and food options, the overall value just doesn’t add up. For what you get, the cost feels excessive.
Atmosphere: 4
Food: 4
Service: 5
Was empty when i arrived @8pm got greeted by a friendly guy working the prep area & made a damn good sandwich too would definitely stop again
Atmosphere: 5
Food: 5
Service: 5
Dude doesn't take the subway coupons!
Atmosphere: 3
Food: 3
Service: 4
Nice, clean, quiet and right by the highway. Super convenient.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The worst experience ever at a subway, the dude didn't even care, the bread wasn't baked fully, the sub was so little, and it was a foot long, I went somewhere else to get another meal. This place sucked.
Atmosphere: 1
Food: 1
Service: 1
Clean, nice people, good food.
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chocolate Chip Cookie
We placed our order in store because when we placed it on-line when we got in the store we were told that they DID NOT accept ANY BOGO coupons or the three (3) footling subs for $17.99. They said the owner did not honor ANY coupons mailed to our home either here in Smithville, Tennessee. I have been going to Subway for over 20 years and the OTHER locations I have been to honor all coupons. It's really confusing when a store does not honor nationally advertised coupons. Their customer service and cleanliness is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
I wish I could have tipped the lady who made my food. My husband and I were very pleased with her service. Thank you! I always have a good experience here!!!
Atmosphere: 5
Food: 5
Service: 5
The blonde girl that works nights was very pleasant and helpful! My sandwiches was on point! The best service I have ever received from a subway in Cookeville! Food was very fresh and store and bathrooms very clean!
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