Wendy's

2449 Genesis Rd, Crossville
(931) 787-1904

Recent Reviews

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James

We were at Wendy's around 2 PM on Saturday . the 23rd of August. The man at the window was one of the nicest most courteous people I have ever seen. He was friendly and we really appreciated him.

Bruce Berry

Five dollar biggie bag 👍👍

cliff brown

No fryer food no potatoes. .fryers are down they said.

Atmosphere: 3

Food: 4

Service: 2

Brooke Shock

Came in late tonight, and they took great care of us! Lobby was clean, food was fast and fresh. And Jason had the best customer service we have had this whole trip!! Shout out to you man, you're doing an awesome job!
Thanks for everything. :)

Atmosphere: 5

Food: 5

Service: 5

Anthony Sites

I think there starting to slack again.. take it easy with that salt Shaker lol

Bbrandonohtwo Apoc

If you want to feel ignored, disrespected, and unwelcome, this Wendy’s has perfected the art. If the general manager reads only one review this month, I hope it’s this one because what I experienced at this Wendy’s was beyond unacceptable. I walked in expecting a quick, friendly meal and instead got hit with eye rolls, sarcasm, and a level of rudeness I didn’t think possible in a customer facing job.

From the moment I approached the drive-thru, it felt like I was a problem to be tolerated rather than a paying customer. The employees were more interested in chatting with each other than taking orders, and when I asked a simple question about my meal, the response was dripping with attitude.

This wasn’t just a “bad day” vibe it was a total breakdown of professionalism and basic respect. If this is how guests are treated regularly, the issue isn’t one employee
 it’s the culture at this location.

Atmosphere: 1

Food: 1

Service: 1

Wesley Knowles

Good food great service

Atmosphere: 5

Food: 5

Service: 5

josiah emrick

dont expect to get anything if you come within 10 minutes before closing.

Service: 1

Russell Noll

Ordered a double received a single which was cold and nasty. Threw it in the trash and will not be going back there again.

Food: 1

Service: 2

Michael Watts Jr

This place has good fast food, but is often out of ice .

Food: 3

Stephanie Rachal

Great service.

Atmosphere: 3

Food: 4

Service: 5

Wanda Correa

The afternoon shift takes better care of their customers. I came in for breakfast and was served cold sandwiches then told to go into the pilot to heat it on their microwave really??? what are they paid for???

Atmosphere: 5

Food: 3

Service: 2

David Hilton

Haven't had bad service, food or customer service in the couple of times we've stopped in always been quite busy every time must say something about the restraunt as a whole .

Atmosphere: 4

Food: 5

Service: 4

Tucker Nash

Low quality food, sucky service

Atmosphere: 1

Food: 1

Service: 1

Brett Hong

Please turn your sound down on the menu it was Like the lady was yelling. Could hear everything at the window

Atmosphere: 5

Food: 5

Service: 5

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