Chick-fil-A

3063 Mallory Ln, Franklin
(615) 778-0055

Recent Reviews

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HUNTER

Took a little longer to receive my order than usual

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chicken Cobb Salad, Cobb Salad

Emma Dodd

Terrible customer service.

Atmosphere: 1

Service: 1

GEORGE SAIEK MORA

My order was incomplete when I got home I realized that most of what I ordered is not there

Atmosphere: 5

Food: 1

Service: 5

Dorothy Bridges

My grilled chicken sandwich was tough and did not taste fresh. It was as it languished under a warmer. It is not a cheap combo, and I expected better.

Atmosphere: 5

Food: 3

Service: 5

R Miller

Just like others that review this CFA. Missed orders. Is it possible to have one person check the orders for drive thru customers. Horrible to get home 10 miles away and have to go back.

Service: 1

Ethan Hillman

I just really hope the guy who changed the breakfast menu to lunch wearing his rubber gloves changed them before he started prepping food again. Makes me very concerned returning to this location.

Atmosphere: 2

Food: 3

Service: 3

잉어킹

It was 2nd time of missing order for take out.

There was missing of burger.

I went back again but there is no any apologies and explain why it happened again.

If manager check this review please check who made mistake. I don’t know why I have to waste my 30min for missing order.

Atmosphere: 1

Food: 1

Service: 1

Rose Brittany

There was no corn in the salad. There was bacon.

Atmosphere: 4

Food: 4

Service: 4

Ryan D

Update hours so people don’t go out of their way to find the location closed

James Geeter

The only downside to this location is the location itself. It's a little hard to find and access the drive-through, but the food and customer service are just what you would expect from Chick-Fil-A.

Atmosphere: 5

Food: 5

Service: 5

Pamela Wolff

Chick-fil-A is always the same....lovely people, sensible food and good prices. My kids like it, so we go when we need a quick meal.

Atmosphere: 4

Food: 4

Service: 5

Jessica Scott

I have allergy sensitivity to a lot of things and these people have always helped and the best way that they can!

N T

Terrible drive thru. Takes 3x longer than other CFA's. They also screwed up my order. Wanted spicy filet on a salad. It literally said it on the ticket they attached to a regular cold salad.

Cathy Johnson

Still hands down, the best fast food you get for your hard earned money!! But their prices are ridiculous. If you cared about helping Americans you'd bring your prices down..way down, so everyone could afford to eat there. Then you'd have all of America as a regular customer!! What a monopoly in the food industry you'd have. And you'd be simply as rich as you desired to be. By doing just one selfless act...go figure

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Original Chicken Sandwich, Chick-Fil-A Deluxe Sandwich

Julie Cole

Always great food, just had my order wrong

Atmosphere: 4

Food: 5

Service: 4

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