Chick-fil-A

3063 Mallory Ln, Franklin
(615) 778-0055

Recent Reviews

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Teresa Overstreet

We were well taken care.

Atmosphere: 5

Food: 5

Service: 5

Bill Spangler

Great food and service

Atmosphere: 5

Food: 5

Service: 5

Tammy Coleman

Hard to get in and out the food was cold and got my order wrong. Disgusting...

Atmosphere: 1

Food: 1

Service: 1

Gabriela Fletcher

Takes forever to get food!

Jacob Johnson

This Chick-fil-A is always top-tier. Mark was so attentive and kind. Beyond this locations, welcoming energy, I have never, and I have been going to this Chick-fil-A for over six years. I have never had my order be wrong…..that says enough.👏🏻👏🏻👏🏻

Atmosphere: 5

Food: 5

Service: 5

Lisha LaBrec

We got 2 Cobb salads through drive-thru. Love how they've perfected the art of drive-thru! Salads were great!

Food: 5

Service: 5

John Calzavara

Always good.

Doug Gaittens

Worst chick fil a I've ever been to. Ordered a regular chicken biscuit meal and chicken biscuit at 10:14 and received the wrong order sitting in the drive through until 10:41. Save your time and go somewhere else

Darah Patterson

This particular Chick Fil A was disappointing. I'm used to being greeted by the employees at Chick-Fil-A and being around warm and friendly people. When were walking up to the door, there were 3 employees outside. My daughter happily greeted them as she loves CFA and they just looked at her and kept talking. I greeted them afterwards, a little louder to see if it was just the volume. Same thing, they looked at me and said nothing. When we walked into the establishment, no one greeted us either. It wasn't until I stood at the register that someone polite came to take the order. The kids area was dirty and so were many of the tables. I ordered my daughter her kids meal and we left.

Atmosphere: 2

Food: 3

Service: 2

Vicki Firth

Was at the drive-thru at very busy time. It went well considering that, but got home w/ the incorrect meal.🤨
...ate it anyway.

Food: 3

Service: 3

Griffin Troup

Cooper is so good at what he does and needs a raise

Atmosphere: 4

Food: 4

Service: 5

HUNTER

Took a little longer to receive my order than usual

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chicken Cobb Salad, Cobb Salad

Emma Dodd

Terrible customer service.

Atmosphere: 1

Service: 1

GEORGE SAIEK MORA

My order was incomplete when I got home I realized that most of what I ordered is not there

Atmosphere: 5

Food: 1

Service: 5

Dorothy Bridges

My grilled chicken sandwich was tough and did not taste fresh. It was as it languished under a warmer. It is not a cheap combo, and I expected better.

Atmosphere: 5

Food: 3

Service: 5

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